We rented snorkel gear and boogie boards on our vacation. They provided pretty good advice but were really pushy in trying to get us to rent the most expensive of the snorkel gear. Customer service was ok, but they made us feel like dumb tourists after talking to them. Later we did find out there were better daily deals on snorkel gear (around $1 a day) at other places. The equipment was in good condition and they had a drop off box for night time returns.