I've been coming to Smokin Al?s for years and recently, I brought a few friends to your establishment. Long story short, we ordered your bbq nachos and then afterwards, proceeded to order our main course. I had no idea about your rediculas share charge. So we argued with the waitress and then the ""manager at the time"" about this. He told me that if all the food came out at the same time, there would be no share charge. So I told him to take the nachos back and bring me a new nachos with our meals. He gave me a dirty look. I told our waitress that if the establishment won't back you up, then you should rethink your employment here. If we get charged a share charge, it's coming out of your tip. PLAIN AND SIMPLE.
If I may offer a suggestion. Add half plates to your menu. You serve a rediculas / non human sized portions. OFFER HALF PLATES FOR US HUMANS!!!! Don't you think this what's wrong with our society today. The need to be gluttonous and gorge ourselves with food. Right now I have dinner for 2 extra people sitting in my refrigerator that will probably not be touched and will be throw out tomorrow. Another waste of food and money. OFFER HUMAN SIZED PORTIONS.
After this experience, I truly feel that I would rather support other local establishments other than Smokin Al's. The food is decent no doubt, but management and policies need to change. I will post this on all your review pages online to tell this story. I'll blog about it, I will shout from the tops of buildings about what happened. Being the owner of a large marketing company here on Long Island, I know that word of mouth is very powerful and there are 4 displeased customers that will complain and continue to complain for the foreseeable future. Ever hear the the customer is always right??? Guess not.
By the way, your collard greens are disgusting. They taste like sour kraut. Just 4 people?s opinions, does that matter to you??