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Smith Monitoring - 5 Reviews - 9511 Taftsberry Dr, Houston, TX - Contractors Reviews - Phone (866) 453-6012

Smith Monitoring

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9511 Taftsberry Dr
Houston, TX 77095
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(866) 453-6012
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Home & Garden , Construction & Repair

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Smith Monitoring - Houston, TX
Smith Monitoring - Houston, TX
Smith Monitoring - Houston, TX
Smith Monitoring - Houston, TX
Smith Monitoring - Houston, TX
Smith Monitoring - Houston, TX

Reviews

( 4 )
( 0 )
( 1 )
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Best

This company is great. We called them about a month ago to install a new alarm system in our home. They were at our house when they said they will be, installed the new system mad...

Worst

All reviews seem positive

Editorial review from Citysearch 7/10/2012

This company is terrible. The customer service is entirely lacking and the contract is completely unreasonable. My husband was relocated for his job and instead of having a cancellation fee, Smith Monitoring requires you to pay the complete amount of your remaining contract term. We currently have 21 months remaining, so our only options were to have the new home buyers take over the contract (which they wouldn't) or pay the monthly amount multiplied by 21 months. This equals to an astounding $790! Never sign a contract with this company. You'll regret it. Life is unpredictable, and their contact should take that into account and not be so rigid. more

Good experiences 10/12/2011

First time installation does not working properly. It's take them a little more than a week to get it all fix. Customer service was good. They do very much concern about their customer thought. The technician was very nice and respectful. One thing that distinguishes them from others is that the sale guy does have alot of responsible about you after he signed you up. Usually, after they got you sign up, he don't care anymore, but this guy contacts me and make sure that I am happy. more

Happy Customer 4/19/2011

This company is great. We called them about a month ago to install a new alarm system in our home. They were at our house when they said they will be, installed the new system made sure every little thing is working as it should. If you are looking for a company that truly cares about their customers this is the one we are extremely satisfied with the Smith Monitoring. more

I now feel very safe and secure in my home. 3/15/2011

After someone tried to break in to my house, I went into panic mode and called them based on a recommendation from a friend. They came out the same day and immediately put my worries at ease by educating me on the difference between various higher-security locks and the crappy Schlage locks that I currently had on my house. Apparently, anyone with a few tools can break into the snotty locks that secure most of the homes in this town. They also got to work installing an alarm system and showed me how to use it. I'm so happy that I called them. I now feel very safe and secure in my home. more

This company is amazing! 3/10/2011

This company is amazing! They treat your house and safety as they would their own family. The are honest, dependable and the only security company we would ever use. Alan, Jay, DL, Phil and the list goes on and on are all professional and welcome in our home anytime! more

I love recommending you to my customers! 3/9/2011

On Feb 21st you installed a new security system. I spent many weeks making comparisons between companies, before i chose yours. Your sales rep, Jonathan, was very thorough in his explanations, but i was still apprehensive right until your installer Tom arrived. I want to let you know what a difference his knowledge, expertise, patience and diligence made. He made me feel much more safe and secure and Jonathan helped me work within my limited budget. I cannot say how refreshing it was to deal with such fine people. I love recommending you to my customers! Your company always takes great care of everyone I send your way! more
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