My experience is specifically with SmileCare's other location on 3500 S. Bristol #100 in Santa Ana. It's horrendous how they OVERPRICE their services!!! My child had a space maintainer which needed to be removed (yes, put in by a different dentist office, more on that office later). A VERY SIMPLE 30-second procedure, I've seen it done with my older kid before. Their quote, because they claim it's not covered by my DHMO insurance carrier: over $500!!!!! I kid you not!!! I called my old dental office, West Park Family Dental (they are so honest, nice and have great service, I left them because they are farther away), and their standard fee (not because I was an prior patient, I confirmed that, and this is WITHOUT insurance) was under $50!!!! This is not the 1st time: a few years ago, my older kid needed their space maintainer re-installed because it got loose. Again, Smilecare wanted to charge me some extraordinary amount (I can't remember how much, but at least a couple of hundred dollars). I again went to West Park and they only charged me $50. I am definitely switching back to PPO Dental and driving the extra miles for West Park. I am serious, take your business elsewhere, because Smilecare can't be trusted!!! Yes, I should have moved my business earlier -- so learn from my mistake, don't bother wasting your time/money here. If you can go to West Park, I sincerely recommend them so much, professional, nice, HONEST, and clean facility too!
Pros: Dentists & their Assistants are Nice
Cons: Management Untrustable -- They overprice!!!