I took my 12 year old into this salon to have the top layer of her hair lightened. The stylist ""Anita"" applyed bleach to areas of my childs head that were not supposed to be lightened. She then left the bleach on for over 4 hours resulting in major hair loss and damage. Anita then tryed to color over the fried, over-bleached, white, falling out hair to try to make it look better. She claimed she was going to use black but instead used red dye. This nightmare ended 6 1/2 hours after it began with my child leaving the salon at 11:18 pm with a shower cap full of conditioner on her head. Her hair could not be dried or combed without falling out. The stylist then had the nerve to charge me $125 ,wich the manager later refunded. The next day my daughter had to have most all her hair cut off. The remaining hair is still extremely damaged, even after many conditioning treatments. Do not go to Smart Style Lebanon,VA if you like haveing hair. We learned this lesson the hard way!!!
Cons: Negligent Stylist, stylist with no experience