I've been to this salon a few times. My oldest sister got her hair professionally straightened here (Japanese style) and the price was pretty reasonbale. Her hair was completely curly and even though she had to put a flat iron to it, it did not take her long to fix her hair. I do come to this salon to do my nails sometimes. The prices are not bad, but, they are not cheap. When I went here to get my nails done, I never saw the manicurist clean her utensils, but, I do not know if she cleans them in the back or not. The variety of colors to chose from are not very large and the manicurist does not really talk to you. If you go to Sloane Square Beauty Salon to get a hair cut or fix your hair, I would recommend this salon, however, if you want to go for a mainure or a pedicure, I would find somewhere else to go because the customer service by the manicurist is awful and I'm not sure if she cleans her utensils at all.