I agree with you. I would rather pay extra to have a great experience in any situation whether a restaurant, hairslylist, manicurist, and especially a cosmetic dermatologist. I too had an awful experience with this ""doctor."" I went in for a minor procedure and during the consultation he was very dry, arrogant almost demeaning in a sense. I think this person is in the wrong field Dr. Saadat has no people skills what so ever. I will NEVER go back there again!!