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Skin Spa - 122 Reviews - 12 E 44th St 2nd Fl, New York, NY - Beauty Salons Reviews - Phone (212) 684-4914

Skin Spa

12 E 44th St 2nd Fl (at Madison Avenue)
New York, NY 10017
(212) 684-4914
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I found Madison Spa by looking on line. I had a Face and Skin Beautiful day. This included facial with microderm abrasion, hot stone massage, sauna, reflexology and I was suppos...


I went in for a hot stone massage and was slightly disappointed. The proper way of giving a hot stone massage is to first rub down and loosen up the body(which she did) then use t...

Editorial review from Citysearch 11/24/2013

its a good spa , reasonable price and service. i like the massage up here, come regularly. more

Editorial review from Citysearch 2/4/2013

Don't ever buy a package here. Why? I bought 2 packages (?!) for a cellulite/workout treatment (at the spa directly). Their machine broke, the gym is now a hair salon. Management doesn't care at all!! No apology, responsibility or accountability. I just wonder how many more people where scammed to purchase this treatment.\r more

Editorial review from Citysearch 1/3/2013

The laser services here are as effective as shaving. more

Editorial review from Citysearch 7/7/2012

I was looking for a Spa online and i choose this one it was one of the best I choose. As i walk in the all greeted me very nice and pleasant staff. I did my Facial and one hour Massage and it was great Irene Hands are so soft and make you feel so relax i will recomend anyone that looking for a nice clean salon on Madison go here..... more

Poor customer service 5/15/2012

The spa looks nice and clean, the laser technicians were friendly enough. But I would never return here because I thought the receptionists working here were exceptionally snobby and I don't care for that kind of attitude. The receptionist even demanded I tip before I leave the establishment, and when I did, he made it seem like I was being cheap. I would never return here. more

Best customer service! 4/17/2012

I found Madison Spa by looking on line. I had a Face and Skin Beautiful day. This included facial with microderm abrasion, hot stone massage, sauna, reflexology and I was suppose to have an eye treatment but she focused on the lines near my mouth with another treatment. (She still did my eyes too) Point being, it was very personalized treatment. The staff was extremely attentive and hospitable. I was the only one there so it was very private and relaxing. (They seem to have been taking many calls for appointments as I passed the desk several times). It is a bit retro in style and music but the personalized attention and state of the art services totally overshadowed everything else. The cost is truly a bargain and the treatments are completely worth every moment of time. I especially loved the facial and after a week really see differences in the lines in my face. Honestly, I didn't even care so much about was relaxing, rejuvenating and frankly refreshing to get the quality of service in Manhattan. I just moved here 5 years ago and usually feel like spas are doing me a favor. This was a very wonderful experience that I totally recommend! more

Overselling packages & making appt. they can't keep!! 3/25/2012

I bought a package directly from SkinSpa for massages and after almost 4 months have yet to be able to actually get a massage. It has taken me months to find appointments and I finally booked two massages and THEY CANCELLED ON ME DAY OF APPOINTMENT!! The first one-I got a call in the AM cancelling an afternoon appointment saying the masseuse was ill. I was somewhat understanding and said ok. The second one they literally called me 5 MINUTES before my appointment as I was pulling their door open. They cancelled on me again without explanation and very little in the way of an apology! A massage should be relaxing & so far SkinSpa massage service has been nothing of the sort. I regret ever buying this package from them. In the spirit of full disclosure, last year I bought a laser package that went fine and actually think Greta there is awesome! But that was last year. Now I think they sell packages through Groupon, Lifebooker, and their site and simply can't keep up with the demand they have created. more

Laser Hair Removal - DON'T BOTHER!! 1/27/2012

I purchased a Groupon for 6 laser hair removal treatments, which I used for 1/2 leg. I had previously had laser hair removal for brazilian bikini and underarm at other places, with fabulous results. The results from Skin Spa were horrible, and I agree with other reviewers - they turn down the laser so that you dont get the proper results and therefore need more treatments. I didn't even bother wasting my time in returning for the last two sessions, and gave the receptionist a piece of my mind on the way out for having the gall to demand a tip for such mediocre service. I find management's practice of having the receptionists essentially confront customers on how much they are tipping or whether they tip at all is completely tacky. I have no problem tipping when the service meets my expectation, which is what a tip is supposed to be for! My best friend had also purchased a Groupon for 6 sessions, 3 for underarm and 3 for bikini - and had the same awful results. This place is a joke. more

strongly recommend it 8/15/2011

I have recently visited Madison spa with my husband and took advantage of the summer in the city package. I was amazed by the quality of work. Facial was simply unbelievable. 2 weeks after my skin still looks better then it has in years. My husband and i both enjoyed the massage, which was performed in the same room for both of us. It was our anniversary present to each other and we truly had a very romantic day in this spa. we were offered wine and chocolate after service was completed. Staff was pleasant. atmosphere was friendly. I would strongly recommend it. more

This place makes me uncomfortable 6/30/2011

First of all the laser hair removal machine they use is ancient. It barely works. I feel like I keep going and see hardly any change. Secondly the receptionists are nasty. All of them. These people beg for tips. I always tip anyway but if you ask me it makes me not want to. That is very rude. A tip is not a requirement but is based on service. I bought a groupon that had 3 treatments for $99. They told me that I would have to tip a percentage of the retail price. They should feel ashamed of themselves to conduct themselves that way. I definitely think there are better choices out there. more

awesome experience 4/10/2011

superb service! great firendly atmosphere. clean and classy. very pleasant experience. more


I went to the Skin Spa for two laser hair removal packages which I purchased from LifeBooker. Brandi treated me. THE LASER HAIR REMOVAL TREATMENTS WERE ABSOLUTELY USELESS. I have had good results on these areas in the past, but I had moved away and discontinued the treatments. With the Skin Spa, only 20% of my hair was treated. All hair is supposed to fall out within 3 weeks. Brandi either managed to miss my entire left arm or did not know which settings to use to effectively kill the hair follicle. Giving people a ten minute lesson on how to use the machine does not make you a qualified laser center. more

Terrible laser hair removal - avoid!! 2/24/2011

I have received laser hair removal treatments in the past and have had great results. The deal at Skin Spa with Lifebooker loot made the laser treatments there a deal not to pass up. How wrong I was! I had Jen for my first treatment (underarm and Brazilian) and my results were terrible. Not one hair on my underarms ever fell out, and the only hair that was removed from my entire bikini area was a few stripes just on the front (nothing underneath at all). I actually had about 6 vertical stripes of hair on the front, which my husband couldn't stop laughing at. I asked for someone else for my second appointment, which ended up being Brandy. She turned the levels up and all the places she hit with the laser lost the hair - unfortunately she missed one strip on my bikini, and didn't put the laser on the insides of my labia (only the outside got zapped). I went in for my final appointment (only underarms since I only had two Brazilians in my Loot package), and I requested Brandy again so she could touch up the areas she missed. She was adamant that it wasn't her fault and that I just didn't know how the laser worked (I had amazing results when I did laser previously, with all the hair falling out every time). The guy at the front desk told me I could schedule a ""touch-up"" appointment for $10 a minute, to which I replied, I'm not paying to have someone fix what wasn't done correctly the first time. After telling my entire story, I somehow convinced the manager to have someone touch me up for free later in the day. Some people on here mentioned the tipping. I was surprised I even had to tip (there was no tipping in Beverly Hills when I had my treatments there). I was paying $50 for the Brazilian and $33 for the underarms, and they told me that I should tip $50. The first and second time I tipped $20, which was more than a dollar a minute of the girl's time, and the third time I was so annoyed at the situation that I didn't tip at all. Sorry, but the laser treatments at this place are a joke. They have no idea what they're doing, and if you're considering hair removal, find a place that actually has real nurses who have been trained in this stuff, not some 20-something who got a 10 minute lesson. more

Gave them 2 tries - will never go back 2/23/2011

I'm dumbfounded by the good reviews of the midtown Skin Spa. They are nice enough and the atmosphere is fine - but I received two services there, and both were sub par. The first was a microdermabrasion. I have been to about 10 different places in NYC for microdermabrasions, and this one was by far the worst. -First off, if you're interested in microdermabrasions, find a place (and there are many of them) that has DIAMOND microdermabrasions. This place uses crystals - which is known to be a worse treatment. I knew that going into the treatment and took my chances because of the price, so this is not the reason for the bad score. -The microdermabrasion was bad because the aesthetician left an obscene amount of crystals on my face! I told her I was going back to work, and I found myself peeling crustiness off of my jawline and hairline for hours. I even found a big chunk of crystal exfoliator on my nose after she left the room. That's inexcusable, her half-ass job of washing my face post-treatment made me cancel my next appointment. The second service I received was a few months later - I got a brazilian wax. I've had about 40+ waxes (i know, I know, i gotta get laser one of these days!) - and i have NEVER had bits of wax left ALL OVER. In the front, the back, down my thigh, she left about half-dime sized pieces of wax. Peeling them off myself was excruciating and annoying. Never mind how I felt when I peeled off my tights later in the day realizing I had missed a few pieces of wax. And to top it off, my ""strip"" strayed way to the left. Their Groupons/lifebooker/etc deals may be cheap, but you can get just as cheap elsewhere for a great service. I will not be back. more

Good Treatments/Receptionists - Not so Good 2/14/2011

If you are looking for a quick & dirty, no frills, no pampering, this is the place. I am satisfied with my treatments (laser hair removal in 2 different areas). The receptionists were not so pleasant, but worth dealing with to get to the treatments provided. more

THUMBS UP! 8/13/2010

WOW. What can I say? Rachel is amazing and I love love the laser genesis and facials she gives. This place is a seriously hidden gem and the deals are amazing. I just cannot say enough great things about it! more

Good microdermabrasion 8/4/2010

I really enjoyed my microderm that I had at The Skin Spa. I got a Living Social deal for NYC that allowed me to get it for $35. My skin is glowing and fully cleansed. I believe the pricing is very fair at this spa and would tell my friends about it! more

Very Pleasant Experience 7/22/2010

I went to the spa after a recommendation from the concierge at my hotel. Honestly I was skeptical if it would be any good because the price seemed a little too good to be true-- I have NEVER found a place in California that offered anything less than $100. Luckily, after calling the spa with a few questions I decided to give it a try and was pleasantly surprised. The spa was very clean and had retro-styled light fixtures. My technician was so helpful and told me how I could control my ""irritated travel-skin"" .. I left feeling refreshed and my skin looked a million times better. I'll definitely come back on my next visit and will recommend the same to my friends. Pros: Price, Quality, Very Accomodating Cons: Couldn't find the address right away more

Great facility, clean, well decorated 7/10/2010

I had a great experience at Madison spa. Great facility, clean, well decorated. Cordial stuff, friendly atmosphere. Excellent facial. Superb massage. Overall very pleasant experience. Pros: Cordial stuff, friendly atmosphere. Excellent facial. Super more

Wonderful Experience! 6/24/2010

Madison is a lovely spa, beautifully decorated and very clean! I have very oily skin and after a thorough facial from Irina I left feeling beautiful and revived! There was no redness afterwards, which is common in other spas following extractions. Irina took her time, explaining each step to me and my skin glows right now. Highly recommended!! Very affordable too and convenient location! Pros: Wonderful Facial more
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  • In Short
    This urban oasis for busy professionals offers everything from Botox to quick facials. Open the door to the Skin Spa on the 12th floor of a very non-Zen office bilding and you...

  • 11/3/2008 Provided by Citysearch

Additional information

  • Hours:

    Mon-Fri 10am-8pm Sat 10am-6pm Sun 12pm-6pm
  • Payments:

    American Express, Discover, Master Card, Visa
  • Neighborhoods:

    Midtown, Midtown East, Midtown East (Turtle Bay)