I was so impressed with this organization. I talked to Robin, and she was great! I was in a pinch and really need their help. She gave such wonderful advice and was willing to really try to make things work to get my dog in the program. Nothing to do with them, but due to my schedule I went with another trainer. But, I was so impressed with their friendliness and professionalism I wanted to give them a shout-out and say that they seem to really care about animals!