When our hot water heater deserved a descent burial, we went to Lowe's and set up to have a new one installed. We got a phone call a few hours later from Don stating a time and day he will come to our home. He was ontime and very personable also. I'm from NYC and haven't really learned how to trust people but Don made me feel comfortable. He did a very professional job and cleaned up better than when he started the job.
Pros: complete and correct diagnosis and repair
Cons: Cash or check only