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Silver Star Motors - 24 Reviews - 36-11 Northern Boulevard, Long Island City, NY - Mercedes Benz Dealers Reviews - Phone (718) 361-2332
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Silver Star Motors

36-11 Northern Boulevard
Long Island City, NY 11101
(718) 361-2332
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One of the very rare honest auto mechanics.


They are very nice while you are buying a mercedes benz car, a lot of smiles and happiness and ""don't worry""...BUT BE AWARE, after they got you as a customer, no more respect!. ...

One of the very rare honest auto mechanics. 8/9/2011

One of the very rare honest auto mechanics. more

Love this dealership 7/25/2011

Love this dealership, this is our fourth new mercedes, third one from Silver Star. We just bought a E350 Cab, Jamal was great, found one, shipped it to dealer, called us when ready and let us pick it up on Saturday as more convenient. They went out of their way to help, even putting in our two car seats which is not a nice job lol. They even made us aware of new program which is a tire program which if you join you get rims always repaired/replaced and tires fixed when flat etc... no copays etc... great program especially with NYC pot holes which you can feel like you are going to fall into Definitely use them again... As for the guy mentioning bait and switch and finance managers office... never heard or been into finance managers office they always come to you and everything is written down. more

Wonderful 7/22/2011

It was a wonderful experience ! Kristy walked us trough the whole process with ease, politness and total honesty ! Will buy again soon. Best deal possible under the circumstances. Keep it up and up ! more

We'll return 7/21/2011

We weren't planning on buying a Mercedes. Came to look enroute to other manufacturer's dealership, but ended up returning, impressed by how much we could get for the same price at Mercedes. Great saleswoman (Anna) who was candid, helpful, honest, and didn't put any pressure on us to buy. We'll return ... but not for a while because we love our 2009 ML350 with only 20,000 miles!!! more

quick and reliable 7/13/2011

my previous car had bottomed out and repair costs were to expensive. gregg recommended kristy and they are both great workers for the company. quick reliable employees. more

wonderful costumer service skills 7/7/2011

I would like to thank Annamaria for her wonderful costumer service skills. I came in for a trade in and I am glad I was approached by her. She was very friendly, energetic and easy to work with. She is very knowledgeable and is able to accurately answer any question you may have. I would definitely recommend her to anyone. more

live and breathe cars 7/5/2011

most of all I think is the trust i felt in the salesperson, Nesto, i worked with. Not only does this guy live and breathe cars, but he's possibly one of the nicest guys you'll ever meet. And he's a car dealer. I couldn't imagine going to someone else. Overall great, experience and i get to drive a Benz. more

A complete 180 6/30/2011

The dealership has done a complete 180 since the arrival of the new GM. more

fair, honest and full of integrity. 6/23/2011

Being that this was the first Mercedes we have ever bought, I was extremely apprehensive. However, the saleswoman, Kristy, went above and beyond in allaying any of our preconceived fears with buying a certified pre-owned vehicle. She answered all of our questions and was both friendly and knowledgeable. Not quite what we expected since most sales people are extremely pushy. When dealing with Kristy, we never felt pressured and she ensured that we got a very fair deal on our 2006 S430. We highly recommend that if you are interested in purchasing a certified pre-owned vehicle at Silver Stars Motors that you take the time to seek her out. Even after we purchased the vehicle she has followed up with us (on numerous occassions) to ensure that we were happy and that there were no unresolved issues. As far as salespeople go, she is definitely a cut above what you would expect: fair, honest and full of integrity. more

High-end services 6/21/2011

I have just done my second Mercedes Benz lease with Silver Star Motors. After my great experience with the first least, I could not imagine going to another dealer. Throughout the lease period i often commented, "if all cars drove like Mercedes Benz and all dealers provided the service that Silver Star does," the consumer world would be a very different place. They provide all the high-end services you expect from the most luxury dealers: pickup and drop-off cars for service; leave a loaner; their service turnover times are amazing (usually a day or even same day) and every bit of work i've had done was executed perfectly AND the car comes back completely 'detailed' every time. more

the sales staff I dealt with is good 6/13/2011

I bought a car there and the sales staff I dealt with is good, friendly and knowlegable. more

Very nice experience. 6/2/2011

Very nice experience. I did not buy a vehicle becuase the one I was interested was not a good fit for my daughter. But, the whole research and experience was excellent. She was very helpful and patient. Excellent websiter with good amount of information too more

great business experience 5/31/2011

Yeh, i had a great business experience with silver star motors, especially the friendly nature and co operations given by their staff. She was able to co ordinate my purchase, and made it easier for me, to take a, decisive action regarding my vehicle order and assisted, in her capacity, in prompt shipment to my destination in Africa. i strongly recommend them to other intended buyers. more

All the support was great 5/27/2011

My first time walking way from a dealer smile on my face... Kristy was so proficional , and made truly respectful , no like other time buying car when I feel like they was rude and very push... I end up buying the car then I want to , the all sell was very easy and without any stress... All the support was great, step by step... Thank you Kristy more

The car was spotless 5/26/2011

We came in to purchase a C240. Before coming in I spoke with Annamaria and she assured me the car was spotless, beautiful and well worth the drive from NJ. When we arrived, we concluded she was right. Because the car was sold there and serviced there, she was able to show me every service record as well as a clean car fax. The car was spotless ... she had detailed before we picked the car up. Annamaria was friendly and easy to work with. I would recommend her to anyone. more

the best dealership 5/24/2011

I have never had a more honest and pleasant experience buying a car. They offered me the exact vehicle i was searching for, and closed the deal at a price I never thought possible. I have shopped Mercedes Benz for years and these guys are head and shoulders above any other dealer i've dealt with across three states. The Service Department is awesome as well. They were attentive, courteous and delivered exactly as promised to "seal the deal". Silver Star Motors is the best dealership, if you're looking for an honest deal and quality service. more

She was was very helpful and energetic and had a positive attitued 5/18/2011

I bought a 2008 Mercedes from Anna. She was was very helpful and energetic and had a positive attitued throughout the negotiation. She answered all of my questions and was quick to get back to me when I called. The process went smoothly and I got the car I wanted at what I think is a reasonable price. The car was nicely detailed. I've had it for about a week and I'm very happy with it. more

been smiling for the last two weeks 5/16/2011

I am accustomed to working with another Manhattan Mercedes dealer but must admit I was surprised to the level of professionalism from Silver Star Mercedes staff. I more or less purchase this vehicle sight unseen and have been smiling for the last two weeks. more

helpful and attentive 5/11/2011

Kristy was very helpful and attentive in many aspects of the whole purchase process. She still reaches out to ensure satisfaction and is always willing to help. Too bad all sales representatives arent just like her. more

received first class service 5/6/2011

I bought a CL 63. She was very helpful and answered any questions I had in regards to my purchase. She was also very knowledgeable on the vehicle I purchased. She has taken care of me every step of the way including service issues. I have received first class service and would recommend Silver Star and to anyone interested in buying a Mercedes Benz for a great price and great customer service. more
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