I received a gift certificate for this salon in December, 2004, for a spa pedi and mani. Up until now, I have not had a chance to use it. I called today to schedule an appointment and noticed my certificate has a six month expiration date on it. Knowing that California doesn't allow gift certificates to expire (except in some very limited cases), I wanted to make sure I wasn't going to have any trouble when I went in. Well, the employee was extremely rude and insisted I was wrong and that the shop owner does what he wants. When I asked to speak to him, she told me he was unavailable and ""in and out all the time"" so it would be hard for me to get ahold of him. Sounds like this one is going to be a really big run-around. I already dislike the place!