same company as Park Ave, I don't think that one even exists anymore! Tried dozens of times to get through, could not get appointments, when i finally got them they were too far apart because they could not get me in, if they would answer their phones, or at least hire a receptionist that does, this may not happen. The people that you deal with are not at the location and sometimes take days to get back to you via email, I have had three different technicians because they have all been fired or quit (my favorite told me it was her last day because she was too overworked). They are always rushing and never took the time to explain things to me, i didn't even know you were supposed to shave the day before or day of the session, u also didn't know not to put on deodorant, etc...This is the worst run company I have ever encountered, I asked to talk to the owner several times, and they refuse. I am requesting a refund from Groupon.