This business was referred to me by my boyfriend. They were able to help him and his family members with their credit a couple of years ago. I reside in Maryland but decided to use their services since they offered them to those outside their area. Initially they did provide me with a plan and explanation of the process, however there were no correspondences afterward. The plan included a look at my credit report, initiating and follow up of all disputes and a periodic update on the status of my progress. It is now close to a year and my credit has not improved at all. I did as they requested in the initial plan by providing the responses from the credit bureaus as they came to me. I sent emails and called this company numerous times. The times that I actually got someone they told me they would call me back and never did. I did recieve one callback days after one of the numerous attempts I made. I was at work and unable to take his call. The guy that left a message told me that he would call me the next day at 3 p.m. with an explanation of what happened. He also instructed me to not call him and that he would definately call me. Of course I tried to call back anyway but received no answer. The next day I got off of work early with the hopes of finally resoving my issue with this company. I made it home an hour before the time he said that he would call. He never called that day or any other day. My boyfriend's father had drove out of his way to the company where he found out they had changed their number. I still haven't received a response. I called another local credit assistance center with the hopes of them cleaning up the mess made. I was told by two other agencies in the same area that Signature & Assosiciates were being investigated by the FEDS. I don't know if this is true but it definately explains a lot.