I used this store to rent the supplies I needed for a surprise anniversary party for my parents. The people were easy to work with and the whole rental process was relatively simple. The only problem was that the tables, chairs and linens that I chose were not as elegant as I wanted them to be. I don't think it was any misrepresentation on the company's part because I was the one who made the final choice, but I wasn't satisfied with the decorations. I think they would be fabulous for a more casual get together though!