First time back in since it was The Fish Gallery. Was looking for a Betta and all of the supplies that go with; and saw the owner leaning up against the wall talking on the phone. I looked in all of the tanks several times but couldn't find one. I also looked around for the traditional tiny containers that you usually find them in, but again, no go. I ended up loitering around the live plants and food attempting to get his attention, so that when he finished his call, he could help me. He was on the phone for AT LEAST 45 MINUTES completely ignoring me, not even makingeye contact even though he was facing my direction. As soon as he finished, he vanished, never to be seen again. I gave up and found a really nice employee who showed me where the Bettas were, and checked over the choices I had made on supplies while waiting for the Jack-wagon owner to end his lengthy phone call. This kid was extremely helpful, polite and knowlegeable. Without employees like him, this place will go out of business in about a week. I'll go back again, but will have some really choice words for the owner should I see him (doubtful) again.