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Siena Gardens - 3 Reviews - 10785 E Exposition Ave, Aurora, CO - Apartment Building Operators Reviews - Phone (303) 361-9740

Siena Gardens

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10785 E Exposition Ave
Aurora, CO 80012
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(303) 361-9740
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A battle from move in. Leased and moved into a Siena Gardens unit two and a half months ago. Even though I couldn't receive the key to move in prior to paying the last week of t...

A battle from move in. Leased and 4/6/2012

A battle from move in. Leased and moved into a Siena Gardens unit two and a half months ago. Even though I couldn't receive the key to move in prior to paying the last week of that current month and full following month's rent - and with a cashiers check, so no chance of problem - 11 days after moving in I came home to find a 3 day warning ""Demand for Payment or Possession"" letter with my full name and address, including ""State of CO, Arapahoe County"" and declaration under oath of being served posted to my door. Once able to visit the office to contest this, I was addressed as if I was over-reacting; assurances that it meant nothing, to not stress over it, that it would be cleared up, wasn't a big deal, that it wasn't really filed with the county, just something they send out etc. This just stressed me more since the document appears to be an official legal document, which would not then be considered nothing and no big deal, or just something to send out. This month (my second month in residence) I paid my rent 4 days in advance, requesting a receipt at that time. I was informed by the Echelon agent that there are no receipts for payment. I was able to receive a photo-copy of the check signed and dated by the receiving agent - which it turns out I'm lucky I did....because sure enough, on the 6th of this month (today) I came home to a second 3 day ""Demand for Payment"" pinned to my door. Just like last time, after arriving at the office and being told again it wasn't anything to get stressed over (coming home to a 3 day notice of possession stresses me beyond description to begin with - being told there's no need to stress so over it offends me so much more), then spending nearly 20 minutes of my time waiting my turn to have the issue addressed, I was told again that it wasn't a big deal, was an(other) error, that they'd take care of it (again) - all I had to do was let them know.....and that if it happens again....I only have to let them know - again. This time though, I did also have to provide the photo-copied check signed by the agent to prove payment date. More distressing still; once proven and system checked, it was discovered that there was no record of my check ever being received, much less posted. It was further suggested that maybe my payments are being mis-posted....that it's still a system glitch and they're (again) taking care of it; (again) once and for all. I am now considering whether I need to find the extra money to pay with certified checks requiring signature for receipt just to cover myself once and for all. A note: I've never lived anywhere, rented or mortgaged, that didn't automatically provide receipt for proof of payment, whether paper if in person, number code if via phone, or online verification if online. I now dread having to deal with the office for anything. It seems that despite repeated smiling responses that the tenant's comfort is all that matters and that that's what they're there for, that doesn't mean the tenant can expect to not have to be ready to defend and prove their standing - repeatedly; or stomp, growl, and demand to get any of that promised comfort. Your home is supposed to be a place of peace and relaxation - not a place of ongoing battle to prove your right to be there without threat of possession. On my next move one of my first questions will be ""who's your management company - is it Echelon?"". more

WORST RENTERS EXPERIENCE EVER!!! 12/30/2010

The previous review couldn't have said it better. Not only is there cockroaches though there is also a bedbug epidemic. Extreme infestation of bedbugs and cockroaches. They have sent out their ""professional pest control"" who happen to be the same maintenance men I see every day of the week and the problem has not been fixed. I am now forced to get rid of ALL my furniture because of their negligence. Not only have I had issues with these senseless slumlords in the insect area but they also tried to stick me with a plumbing bill when the tenant who had the plumbing problem lived two levels down and an apartment over!!!! Never delivered a bill or contacted me about. I paid my rent (on time which I have for the past two years) and 3 days later I received a lease violation for being $287.00 short on my rent. Not until I got the notice and went to the leasing office to confront them, did they tell me that it was for the plumbing bill. I refused to pay and they did not drop the issue until I had my attorney write them a letter. After discovering that I am not white trash who likes living in a sh** hole apartment I just didn't have the funds at the time that I vacated the home I had lived in the previous year due to foreclosure. This was the closest and cheapest thing. I SINCERELY REGRET CHOOSING THE CLOSEST AND CHEAPEST!!!! They will not relieve me of my lease so I plan on breaking my lease as soon as I find a new apartment. The management is extremely negligent and they have no compassion for their tenants. Complete a**holes!! Do not even consider this place as an option when choosing a new apartment. Even setting foot on the property would be a huge mistake because by the time your lease is up, you will have lost all yours!! WORST APARTMENTS IN AURORA, CO!\r more

Cockroach infested condos!!!!! 12/6/2010

This was one of the worst experiences of my life! I was moving across the country and found this place online and the pictures/price seemed fine to suite my needs for a short period of time. Wrong!!! When I did my walk thru it seemed fine, not like their pictures but would due. I ended up living in a cockroach infested apartment for two weeks and now am fighting them about it. They covered up a hole under the bathroom sink with a large/long piece of tape. When I was cleaning the first night I found it and pulled it off. The piece of tape was covered in live cockroaches!!! When I called first thing in the morning (on a Monday) to tell them they needed to fix the problem ASAP, they told me their exterminator comes every Wednesday and that I would have to wait till then. Wow!! I should have ran then. The ""exterminator"" came two weeks in a row and I never saw any improvement. The living conditions were so bad with the cockroaches I couldnt take it. I woke up one morning and was going to brush my teeth and found a cockroach on my toothbrush. I threw up immediately! I kept my toothbrush in a ziplock baggie from there forward and did not ever even eat a meal in the place. They were in the kitchen too. I had spoken with multiple neighbors and they all said they have cockroaches. One woman stated she had lived there for seven years and has dealt with them the entire seven. Sad. Do not rent there unless your okay with cockroaches all over your condo. more
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