i ordered a large pizza over the phone, i thought the ladys said 10.99, when i came to pick up it was 22.00. i then told the man, he must have the wrong order. he said no, it was mine, so i had to cancel. i wasnt going to pay that much. he got very angry when i canceled, threw his paper down and gave me a dirty look, said ""what do you mean, your going to cancel"". i told him, sorry, i must of not understood the workers english that well then, he then said ""NO, YOU ARE A DUMBA__!"" I told him i'd let his boss know, he said, ""go ahead, dumba__"". The next day, I called the manager and she said ""so what do you want me to do about it"", and hung up on me, now i see why that employee was that way. so my next step is to speak to owner and let better business bureau know. i felt very threatened by that worker, and i never raised my voice at him at all, felt like a dream!
Cons: very unprofessional