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Shoe Fetish - 2 Reviews - 110 Cooper St Ste 100G, Santa Cruz, CA - Shoes Reviews - Phone (831) 454-0287

Shoe Fetish

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110 Cooper St Ste 100G
Santa Cruz, CA 95060
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(831) 454-0287
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Main categories:

Shoes

Related categories:

Retail Shopping , Apparel

Reviews

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Best

All reviews seem negative

Worst

I bought a pair of shoes at Shoe Fetish and wore them 4 times. The shoes came apart and I took them back to the store. I expected that a ""high end"" store like this would simpl...

Best customer service and products 5/30/2007

I had a great experience . I have been shoping there since 2004 and every time I have a wonderful experience. The staff knows a lot about the merchandise and they are very helpful. more

Customer Service 10/10/2005

I bought a pair of shoes at Shoe Fetish and wore them 4 times. The shoes came apart and I took them back to the store. I expected that a ""high end"" store like this would simply replace the shoes or, at the very least, apologize and offer to ensure to get them repaired. No, no. I was led to believe it was my fault the shoe fell apart.... Please note I have purchased several items here previously. I returned to pick up my shoes. I explained that I did not appreciate being berated and that the service was far below what the window dressings would imply. I was once again told that ""Nobody else has had this problem""...... meaning...?? During the defensive conversation I was given my shoes. I opened the box only to discover that the shoes had not been repaired correctly. I still dont have my shoes. Pros: great styles Cons: customer service, returns, repairs more
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