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Shively Animal Clinic and Hospital - 2 Reviews - 2401 Dixie Hwy, Louisville, KY - Health & Medical Reviews - Phone (502) 778-8317

Shively Animal Clinic and Hospital

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2401 Dixie Hwy
Louisville, KY 40201
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(502) 778-8317
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Reviews

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Best

I had to take a pet here for an emergency. The place is always crowded when i have drove by, but when i showed up with my emergency, they bumped me ahead of the line and took me r...

Worst

A once caring and compassionate place for pets and their owners has turned into a nickel and dime hustle that reflects "subsidized healthcare" for animals. Your relationship with ...

Changing for the worse... 9/21/2009

A once caring and compassionate place for pets and their owners has turned into a nickel and dime hustle that reflects "subsidized healthcare" for animals. Your relationship with your vet should be a joint vested interest in providing care for your animals. Today, Dr. Mary Jane and the staff of Shively Animal Clinic lost my respect; not only as veterinarians--for undermining my intelligence to care for my animal, but as an amiable establishment for their rude dissension. Denied an over the counter dressing for my dog, and scolded about the “seriousness” of applying it, I was pressured to bring my furry friend in (after hours) to be examined. After I refused, explaining it was nothing serious—a cut that needed looking after; most likely a scrape from a sticker bush on our property...I was denied a product that I could purchase myself online. “We don’t want to be responsible if the dressing isn’t put on correctly.” Uh, ok, let me get this straight... You won’t sell me a glorified ace bandage, but you will sell me a product that has an MSDS on file with the federal government; i.e. Frontline and HeartGaurd. After their neglect of customer service (2 personnel and one supervisor later) and over-inflating the “seriousness” of dressing my dog’s wound myself, my husband and I have made the decision to remove our pets from their care and build a new relationship with a more helpful practice that advocates an owners proactive role in the health of their pets. more

Animal Care 11/5/2005

I had to take a pet here for an emergency. The place is always crowded when i have drove by, but when i showed up with my emergency, they bumped me ahead of the line and took me right away! They were great with me and very consoling in losing a pet. The place was busy, and the prices are very good. The staff there is very understanding and very nice! I do recommend this place, they do help all they can. more
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