I found nothing wrong with the place, except the express check-out and viewing of your account from the t.v. didn't work, but I didn't mention it until I checked out -- wasn't a big thing. This place is newly renovated and everything was clean and new and I especially loved the big soft down pillows. They have a nice gift shop, but hotel stores always sell their stuff for a lot more - their masks went for $9.95 whereas you can find it on Bourbon St. for $3.95. The hotel has a great location, walking distance to Harrah's casino, the Riverwalk, Bourbon St., and where you catch the St. Charles trolley. If it's not a busy time of year, ask for an upgrade; we did and got one, that made us like the place more.
Pros: good location