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Sheraton Grand Chicago - 17 Reviews - 301 E North Water St 1, Chicago, IL - Hotels Reviews - Phone (312) 464-1000

Sheraton Grand Chicago

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301 E North Water St 1 (at Columbus Drive)
Chicago, IL 60611
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(312) 464-1000
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Hotels & Lodging , Hotels

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Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL
Sheraton Grand Chicago - Chicago, IL

Reviews

( 5 )
( 7 )
( 3 )
( 1 )
( 1 )

Best

With just over 1,200 guestrooms and 33 suites, Sheraton Chicago Hotel and Tower offers guests a true 4 star stay. The elegant entrance and lobby are supported by brass columns and...

Worst

Came hear on business last minute...all the hotels that I wanted to stay at were all booked up so started searching and the Sheraton Chicago Towers looked very nice in the picture...

Editorial review from Gogobot 3/26/2013

El servicio es bueno, las habitaciones son amplias y limpias. Lo unico malo fue que habia varios eventos en el hotel y los elevadores... more

Editorial review from Citysearch 10/9/2012

Anyone considering staying at the Sheraton Chicago Hotel & Towers at 301 E. North Water St. in Chicago, PLEASE RECONSIDER! more

Editorial review from Gogobot 9/1/2011

Parts of this hotel are very upscale and updated, including the lobby and bar, which also has a worth-the-pricy Shula’s Steakhouse. The... more

Editorial review from Gogobot 8/22/2011

It was great to finally get here! The beds are the best thing about this hotel. They are comfortable. One thing that can be frustrating... more

The very worst 4/12/2011

WIthout doubt, the single worst experience in a hotel I've ever had. This hotel managed to repeatedly make messes of each interaction I had with them over the week I stayed. In all honesty, I would've gladly left and stayed in a hostel, were it not for the fact that I was working in the hotel. more

Good views and location 7/17/2007

I stayed at the Sheraton Towers and found the hotel enjoyable. The hotel is located right on the river and is walking distance to many of the fine attractions that Chicago has to offer. The hotel has a nice workout center and a bar in the lobby. My room was average size, but provided outstanding views of the river and downtown Chicago. The crowd in the hotel seemed to be a high percentage of business travelers and convention folks. more

Misleading 9/13/2006

Came hear on business last minute...all the hotels that I wanted to stay at were all booked up so started searching and the Sheraton Chicago Towers looked very nice in the pictures...beware! When we checked in the hotel lobby is very nice (looks recently renovated) and checked us into our room, we specifically asked for nonsmoking and then checked us into smoking which smelt so awful I thought I was going to get a nosebleed, they switched us into another room with a view of a dirty roof..then I realized how misleading the photos are on the website compared to what they look like in person..horrible...the only good thing I can say is the beds were comfortable....I don't want to be a superficial but definately not worth $399 a night! Stay at the W or the Westin instead! Pros: Comfortable Bed Cons: $399 a night for this well below average hotel! more

Great hotel - Great loaction 7/18/2005

While in Chicago for a Pampered Chef conference this month, we stayed at this hotel. It is walking distance form Magnificent Mile and all the wonderful things to see and do. The concierge is incredibly informative and will hook you up with reservations for the hottest spots in town. The rooms are small but clean and nice - and many have amazing views (mine had a view of the watrer - wow!). The beds are SO nice - called "Sweet Sleepers" you sleep like a baby! The water-pressure in the shower is amazing and they provide Jergens soaps and Pantene shampoo and ocnditioner rather than the usual junk other hotels offer. What a great place to stay!! PROS: location!! CONS: none more

Sheraton Chicago Hotel & Towers 6/26/2005

With just over 1,200 guestrooms and 33 suites, Sheraton Chicago Hotel and Tower offers guests a true 4 star stay. The elegant entrance and lobby are supported by brass columns and flows centered by a fountain. Odd-numbered rooms enjoy a view of the Chicago cityscape while even-numbered rooms soak in the river front scene, and lower level rooms experience the soothing sounds of the Swaying Michigan River. Basic amenities such as cable TV, and internet access are topped off with the pure comfort of the newly introduced Sheraton Sweet Sleeper Beds. Conference rooms are available for the traveler on business, and are not only equipped with outlets for latest technology, but chandeliers of crystal and brass. more

Beautiful Hotel in an Excellent Location 6/25/2005

You have many options when staying in the Loop Area in Chicago, and this is a good example. The rooms are comfortable, clean and up-to-date. The views of Chicago and the lake are breathtaking and the location on the Magnificent Mile is perfect! more

Location Location Location and more 6/21/2005

The Sheraton Hotel and Towers in Downtown Chicago has a great location for visitors to the City. It is within walking distance of most major attractions and you can hop on the "L" with a short walk as well. The hotel itself is very nice and if you time it right, through Hotwire or Orbitz you can score this 4 star hotel for a 3 star price. PROS: Location, quality, price CONS: more

Perfect Chicago Location 6/17/2005

This is a great place to stay in Chicago, especially if you can get a good rate. Located right on the river, near the lake. Great rooms with gorgeous views, easy access to shopping and sights in the Loop and the excellent customer service you'd expect from a 4-star Sheraton hotel. They've got an indoor pool so bring your swimsuit year-round. more

"Girls" on the Town 6/11/2005

Six of us ladies spent four nights here. It's a great location; close to everything without having to walk too far. The rooms were clean with plenty of space, and the beds were very comfortable. We had great views. Service was good everywhere, except it was pretty slow at the "express" restaurant down on the river even though it was not busy. We got a good rate through Southwest Airlines. I would stay here again Pros: Good location, Good Service, Comfortable more

Wonderful 10/25/2004

I just had a great weekend. We stayed at the Sheraton and I will stay there again on my next visit to Chicago. You can't beat the location. Close to just about everything. We walked to all our destinations. Two blocks to Michigan Ave, two blocks to Navy Pier. The beds are so comfy I didn't want to leave the room. Room service was excellent and quick. Excellent view of the city and lake. Next time we will ask for the other side of hotel because they had just as good as view (river, lake, city). Our check-in/check-out was a breeze. Pros: Location, View, value Cons: , Ice machine broken, beds too comfy more

Loving it! 2/4/2004

This is a BEAUTIFUL hotel with a GORGEOUS view! The staff is friendly and helpful and we just had a WONDERFUL experience when we stayed last July. Can't wait to come back. Very convenient to everything! more

Best Ever! 11/21/2002

I travel 100+ nights a year and this is the best hotel I have found in Chicago. Everything about it, location, service, you name it, everytime I go to the Sheraton Chicago they take care of me. more

Wonderful! 10/22/2002

I found the Sheraton Chicago very nice and classy. The service was great and the room was very nice. The location is great for going to many attractions. Pros: Service, Room View, Location more

good location, great staff, 6/25/2002

I stayed there recently and was satisfied, not impressed though. The staff was curious, but not overly pleasing. I had to wait about 10-15 minutes in line to check in on a Friday evening (7pm) as they only had two people checking us in. Then 4 more came out of the woodwork, as if they had been on a break. After that, it was a nice weekend stay, easy access to my car in the valet garage, and easy access to 'shopping, wining & dining.' The rates were reasonable as well. Pros: Close to Michigan Ave, Comfortable, Great View Cons: needed more staff, lines more
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Owner Message

  • Book at least 21 days in advance and get an exdtra 15% off your stay at the Sheraton Chicago. And, when you stay at any Sheraton you'll sleep well knowing your part of the world's most luxurious hotel brands and you'll earn Starwood points with every stay.

Editorial

  • Sheraton Hotels and Resorts provide families with exceptional customer service in a relaxed and clean atmosphere. Sheraton Hotels...

  • 9/20/2012 Provided by KidScore

Additional information

  • Hours:

    Daily 24 Hours
  • Payments:

    American Express, Diner's Club, Discover, Master Card, Visa
  • Neighborhoods:

    Central, Near North Side
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