I walked in with about 5 or so different colors of dye in my hair, my hair was slightly frizzy and super long. I walked out confident, with a huge grin on my face, and for once in the past two years or so I have been wearing my hair down all day long. My hair finally has bounce in it. It frames my face wonderfully, the colors I picked that they put in are wonderful together, and it all is fantastic. The only thing I could think of that was a downfall was when I asked for the price. $130. I also asked them to cut my daughters hair, and even though she (at 2 years old) was squirming a lot, they asked for $10 for cutting a couple of pieces of hair off and making her bangs uneven. So, maybe if they knock off some of the dollars for combos (I got a wash, cut, and dye.) I would be gung ho for going back at least a few times a year, maybe more for other things like nails, makeup and waxing.
Cons: high prices