The physical condition of the facility is average. The woman at the register was a real treat...She was not friendly at all and seemed like she was bothered when we asked a question. It's not like she had something else to do as there were only about 15 customers on a Saturday around 12pm. There were problems with the lane and the automated scoring. Employees didn't know what to do nor how to fix it. The prices are outrageous. Two adults and a 4year old bowled two games and it was $30. Screw me once...shame on you...screw me twice...well that will never happen as we will never go back.