I came to a lot of ice scatting rings at different states. This one is the worth by providing customer service.
If you come at time between the session (2 hours), like we came 30 min before the session was over. They ask us to pay full price for that 2 hours session (even if 30 min left). Then if you decide to stay another session, you need to come and pay again. I talked to the management and ask, can I just pay 1/4 of the price of 1 session, since we only will be on ice for 30 min, we had been told "NO". We need to pay full price, even if we will skate 5 min. This is rules. The manager also mention that I am the only one person who complained about those rules. When I checked the review on internet - I found similar complains.
If you are the person who would like to pay money for service not fully provided - this place is for you. I would look for another location (in San Jose) with management rules which will not "rip you off".