Yes, it's almost a cliche, but this is where I bought my wife's engagement ring, and we have both been more than satisfied with the ring. They really live up to their advertisement of customer service - the staff does not work on commission and as a result they are much more interested in finding you what you really want, rather than trying to sell you the most expensive stone or piece of jewelry.
Prices were better than I could get anywhere else too!
They also take care of what they sell - my wife is able to get her ring cleaned and inspected on a regular basis with no hassle.
I would recommend the Shane Company to anyone interested in making a jewelry purchase!