Shai is a very good stylist, however, even if you decide you want him to do your hair, he won't necessarily do it. He will push you off to one of his employees, like he did to me. Unfortunately, his employee messed up my color. When I went back the next time I showed Shai and he that same employee make the correction. I was not happy with the way I was treated and no longer go there. I have heard similar comments from others.
Pros: appointments taken on time
Cons: might not get the best service