JavaScript is not enabled.
Shadow Mountain Mortuary - 5 Reviews - 2350 E Greenway Rd, Phoenix, AZ - Catalog & Mail Order Shopping Reviews - Phone (602) 971-7350

Shadow Mountain Mortuary

Claim
marker
2350 E Greenway Rd
Phoenix, AZ 85022
marker
(602) 971-7350
Incorrect info? Correct your listing

Photos

Shadow Mountain Mortuary - Phoenix, AZ
Shadow Mountain Mortuary - Phoenix, AZ
Shadow Mountain Mortuary - Phoenix, AZ

Reviews

( 3 )
( 0 )
( 1 )
( 0 )
( 1 )

Best

I can't say enough about the caring, professional and efficient service at such a stressful time.\r Beverly and Carol were both knowledgeable and thoughtful down to every detail....

Worst

Do not use this mortuary! They placate you, and take advantage at your time of need. Are experience was this, we asked for a Presbyterian minister and they said they had a non-...

Convenient Location 6/5/2009

I recently accompanied an older adult to Shadow Mountain to make the arrangements for her mother. We were treated with care and respect. It was difficult to figure out what the most reasonable rates would be because they made it seem like you could only by a package deal. I didn't press the issue because the person I was with wanted to keep it simple with a package deal. more

Great Service! 1/12/2009

I can't say enough about the caring, professional and efficient service at such a stressful time.\r Beverly and Carol were both knowledgeable and thoughtful down to every detail. Rev. Smith also delivered a beautiful sermon at the grave site.\r Thank you for making this difficult experience one to remember with great memories.\r Respectfully, Bonnie Holub - daughter of Helen Muth. more

A pleasant experience at an unpleasant time. 9/23/2008

\r We experienced an untimely death of a family member recently and had to set up handeling of our loved one and a memorial service from out of state. Shadow Mountain personnell were wonderful and very helpful. They allowed us to set things up over the phone and had everything waiting for us when we arrived. They had everything set up for the service and when many more people than expected showed up they printed more programs as promised and made everyone feel at home. We were making changes right up to the end and they accomidated our every wish. The Minister they provided was a wonderful gentleman and we could not have been more pleased with the service. He asked us about our loved one and also took the things that friends and family said during the service and incoorperated them into his celebration of life. I would recommend Shadow Mountain Mortuary to everybody and I thank them for making the best of our terrible situation. THANK YOU more

Rebuttal 8/20/2008

I read the previous review regarding Shadow Mountain Mortuary. To read this made me sad, I have used this mortuary three times for family members and found them to be the most compassionate and helpful people I have ever dealt with. They bent over backwards, making sure everything was perfect. I have used another mortuary in the mid-west with not the same compassion or caring attitude. more

AmberB 5/9/2008

Do not use this mortuary! They placate you, and take advantage at your time of need. Are experience was this, we asked for a Presbyterian minister and they said they had a non-denominational Minster who needed a honorarium $150.00 to do the service but was not available to come to the grave site. He was horrible! We had the Lord?s Prayer in the program as Presbyterian say it and he said it wrong using trespassers and trespasses rather than what was in the program as debts and debtors. He said nothing helpful or consoling and was harsh and cold. The flowers we ordered from them had their containers taken and were loose on the grave that night and missing less than 24 hours after the service. We would have taken them if we had known that these expensive flowers would have been thrown away in less than 24 hours. more
< Previous 1 Next >
WINTER SALE!!!:
30% OFF all yearly plans
Use YEAR at checkout. Expires 3/31/2018

Celebrating each life like no other.

Owner Message

  • Each one of us is unique with our own story to tell. As North America's largest provider of funeral, cremation and cemetery services, Dignity Memorial® professionals excel at helping families create meaningful tributes that truly celebrate the lives of the individuals they represent.
    With an extensive network of more than 2,000 locations throughout the U.S., Canada and Puerto Rico, Dignity Memorial providers offer families personalized services and advanced-planning options to meet any need. From the simple to the extraordinary, your Dignity Memorial professionals are here to see that your special story is told.. Dignity Memorial® professionals are committed to providing a superior customer experience. In addition to celebrating each life with highly personalized send-offs,there are many unique benefits and services that only your Dignity Memorial providers can offer.
    Bereavement Travel Services
    Child & Grandchild Coverage*
    Transportation & Relocation Protection Program**
    Dignity Memorial Guidance Series®
    Personal Planning Guide
    National Plan Transferability
    Family Protection Plan***
    100% Dignity Service Guarantee
    The Compassion Helpline®

    *Subject to terms and conditions,including that the child or grandchild must be under the age of 21 and unmarried. Not available in MD.
    **Program services offered by Medical Air Services Association,Inc. and its affiliates. Not available in KY,NY and SC.
    ***Some restrictions may apply.

Editorial

  • In Short
    Dignity Memorial, a network of funeral, cremation and cemetery providers, offers professional services that include prearrangements, burial, mausoleum entombment and cremation....

  • 5/1/2006 Provided by Citysearch

Additional information

  • Hours:

    Open 24 Hours
  • Payments:

    American Express, Discover, Master Card, Visa
  • Neighborhoods:

    Paradise Valley
badge