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Service Specialties Inc. - 181 Reviews - 14522 Lee Rd, Chantilly, VA - Plumbing Contractors Reviews - Phone (703) 968-0606

Service Specialties Inc.

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14522 Lee Rd (at Rt 50 and Rt 28)
Chantilly, VA 20151
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(703) 968-0606
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Service Specialties Inc. - Chantilly, VA

Reviews

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Best

SSI has been my preferred HVAC service for many years. They are professional, on-time and look out for my best interests. Cliff, has been my technician several times and does a g...

Worst

They were late. Blamed the customer for the rush job. Gave me the run around. No integrity. Buyers beware.

As always, great job 11/13/2017

SSI has been my preferred HVAC service for many years. They are professional, on-time and look out for my best interests. Cliff, has been my technician several times and does a great job and makes sure I know what is happening at all times. more

Review Joeoc Rowan 10/8/2017

Joe Rowan was our Service Technician for our bi-annual heating review conducted on 6 Oct. Joe was able to arrive early which we readily agreed to. Joe has serviced our residence previously. He went immediately to the tasks involved. Checking everything necessary. Pulled the blower housing so he could get inside the housing to examine the heat exchanger to insure there were no cracks. There were none. Installed a new filter and also removed the old pre-filters in the old electronic cleaner. This unit is no longer used. This helped increase the intake air volumn. Joe also removed the wiring associated with the old unit. After Joe was happy with all the readings, he closed up the unit and a test run was conducted. Everything was operating properly. As always, Joe left the place cleaner than when he started. He was quick and precise in his checks. We were very satisfied with his visit. Thanks Joe. more

Joe Sechler - Residential Service Technichian 10/7/2017

Joe was very professional, courteous, thorough and made me want to do business with SSI. While he was here to address and immediate problem we decided to sign a contract with SSI and that was because of Joe!!! Kudo's to Joe and SSI - nice job! more

Responsive and Quality Service 9/20/2017

Quick and responsive service. We called to address plumbing issues. Michael explained options to best address our concerns and once we decided on our preferred course of action, Michael completed the work professionally. Service Specialties has been our go-to resource to address our heating, air conditioning and plumbing needs. more

Great service and advice from Clint Boyd 9/14/2017

Clint Boyd was extremely knowledgeable and helpful. Along with being punctual, and personable, he gave us a very comprehensive assessment of our HVAC servicing, iand the options we should consider. No pressure to buy additional services, but a very understandable explanation. We would highly recommend him for any HVAC project. more

They came on a weekend the same day I called. 8/23/2017

The technician (Clint) was professional and knowledgeable. more

Faucet replacement 7/26/2017

Prompt and courteous. more

Over rated and over charged 7/20/2017

They were late. Blamed the customer for the rush job. Gave me the run around. No integrity. Buyers beware. more

Excellent service! 7/19/2017

I was very impressed with the customer service I received. The company called when they said they would call. They came when they said they would come. In this day and age, that's impressive and hard to find. I would recommend SS INC to anyone. The AC guys were so nice. Two came to my house that day. I am a single mom with two small kids and they took excellent care of me. I had air conditioning by the end of the day. Thank you!! more

SSI 7/3/2017

We had a water heater bust---SSI was not only quick, but very pleasant & professional. The team was knowledgable and educated us on all steps we had to go through. The water heater installation was done perfectly/professionally----will for sure use SSI again:) more

Friendly and professional service 6/19/2017

The SSI team that helped us, Jose, Jacob and Tim, were very courteous, prompt and answered all our questions. Jose and Jacob worked hard all day installing our new heat pump outside and air handler in our attic, on a pretty hot day, remaining professional and polite the entire time. more

Terrific Service 6/15/2017

SSI has installed and serviced our HVAC systems for several years. They are always courteous, knowledgeable and on time. The latest instance had our A/C deciding to die during the hottest part of the late afternoon, after SSI had closed for the day. However, I called their number just to leave a message to be sure I was on the list for the next day and I got a live answering service. A service rep called first thing in the AM and scheduled a repair technician for later that afternoon. Joe Rowan arrived, diagnosed the problem quickly, fixed it and was on his way with no charge! Fortunately we had a service contract. Anyways, the service was great and we plan on being SSI customers for many more years. more

SSI Spring HVAC Maintenancce 5/19/2017

Clint did a very good job of servicing my Air Conditioner. more

Joshua 5/13/2017

Joshua was great. Simple fix. 5 stars. more

Heat Pump Installation 4/26/2017

Service Specialties Inc. installed a Heat Pump for me today. Brendan and Erik did an excellent job. Brendan is very professional and knew how to protect my property. They were courteous and very professional in their work. I had SSI’s commercial group work for my company for years and was very pleased. This is my first time using their residential group and they give the same great service. I highly recommend them. more

Always dependable! 4/4/2017

Patrick is always on time and I know I can trust him. Sam is always very kind and professional and she accommodates my schedule. more

Anual maintenance service 12/29/2016

Prompt and competent as usual. more

Thank you for the professional install 12/28/2016

I had my 2 units replaced this week and was very pleased with the professionalism of the SSI installers. The work was completed on-time with minimum disruption to my family. They also took the time to explain the new systems and more importantly how to properly conduct routine maintenance. I would certainly recommend SSI in the future. more

service P.M. visit 12/22/2016

A great in depth system check, it's always nice when all the rocks are turned over and nothing crawls out.. Great JOB Patric. more

Furnace Humidifer Installation 12/16/2016

Jose and Isaac installed our furnace humidifier. Both were exceptionally knowledgable about the product and it's installation. Both were also very professional, respectful and actively listened to our questions. Good job to both. more
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FALL DISCOUNT :
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Owner Message

  • SSI has been providing HVAC services to business and residential customers in Northern Virginia for more than thirty years. We perform air conditioning and furnace repairs, installations, and routine maintenance, and our experienced mechanical contractors are prepared to handle any issue you might face with your heating and cooling systems. It is our goal to treat every space we enter as if it were our own, and we won't rest until you feel comfortable with the temperature in your home or office.. |24-Hour Emergency Repairs|Maintenance

Additional information

  • Hours:

    Sat-Sun 7am-7pm, Mon-Fri 7:30am-5pm
  • Payments:

    American Express, Discover, Master Card, Visa
  • Neighborhoods:

    Chantilly
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