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Service Master of Washington County - 1 Reviews - 5860 Saint Lawrence Ln, Hartford, WI - Special Trade Contractors Referral Service Reviews - Phone (920) 887-1977

Service Master of Washington County

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5860 Saint Lawrence Ln
Hartford, WI 53027
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(920) 887-1977
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Service Master of Washington County - Hartford, WI
Service Master of Washington County - Hartford, WI

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I would not recommend Service Master of Washington County to anyone. To start off, our basement flooded and we called them because they are supposed to be a 24 hour emergency com...

Terrible Service from Service Master 11/21/2011

I would not recommend Service Master of Washington County to anyone. To start off, our basement flooded and we called them because they are supposed to be a 24 hour emergency company. Well they didn't get back to us until the next day. Then when they came over to dry things up, and to start on removal of the flooring and some of the drywall, I had to sign a contract. The guy said that the contract is so they can get started on the work. So I signed it. A few weeks later after the insurance claim came through and we got our check, we had them write up an estimate to finish the basement. There were some very high prices for certain items on there. One that stands out in my mind right now is removal of a small gas fire place. This unit is not in the wall, but simply has a round duct work to the wall and a gas line to the back of it. I have already disconnected it myself and it took me 10 minutes. The charge to move it was just shy of $400. There prices to carpet the rooms were very expensive compared to 2 other quotes that I received. Once I decided that this was not the most cost effective way to go about this, I called them back and asked for walk away pricing where we stand now. The guy in charge of this job became the biggest jerk. He was trying to tell me that we signed a contract stating that they were going to be responsible for the completion of this project. I am not dumb enough to sign something like that without knowing the pricing first. Finally, about a week later, I got my walk away pricing that I asked for. He said he had to and some cost for all his extra work (bringing carpet samples to the house, and making an extra trip out here to get some more dimension for another room to carpet). Well that cost came to $620. Not to mention that he tried to slip some extra costs in such as $110 for removal and disposal of the old carpet, which is still in our basement, and $220 cost for a plumber to remove our water softener, which wont need to be done anymore since they are not completing the project. Talk about a lot of headaches. Moral of this, DON'T CALL SERVICE MASTER!!! more
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Owner Message

  • 24 HOUR EMERGENCY SERVICE, 262-644-5374, or 920-887-1977. For general cleaning services our office is open weekdays, 7:30 am - 5:00 pm. ServiceMaster of Washington County is a leading home and commercial restoration and cleaning expert, specializing in fire and water cleanup, carpet, upholstery and hard surface floor cleaning services. Whether you've experienced an emergency fire or water loss in your home or business, or you're simply looking for professional cleaning service done right, you've come to the right place. ServiceMaster Clean has an unparalleled reputation for service, quality, professionalism and customer satisfaction. As America's most trusted name in cleaning and restoration, our friendly, licensed professionals are here to deliver peace of mind with fast response, expert service and guaranteed satisfaction. Call now and start receiving extraordinary service today.

    A recognized leader in restoration, ServiceMaster of Washington County provides expert assistance when restoring homes and personal property following disasters such as floods, water leaks, fire, smoke, or vandalism. Restoration services include smoke and soot removal, odor removal, emergency water damage mitigation and restoration, water extraction, expert drying, content pack out services providing a secure storage for belongings, and ozone deodorization. When water or fire disasters occur you need a qualified company fast -- ServiceMaster of Washington County is on call 24 hours a day, 365 days a year to help you restore your property and your peace of mind.

    ServiceMaster of Washington County also provides a range of cleaning services for homes and business, including cleaning of carpet, upholstery, VCT floor clean & waxing, tile & grout, oriental rugs. Whether you need special occasion cleaning or more regular cleaning of your home or business, ServiceMaster of Washington County can customize a program that is tailored to your specific needs and budget, while giving you t

Additional information

  • Hours:

    Monday: 7:30 AM - 5:00 PM; Tuesday: 7:30 AM - 5:00 PM; Wednesday: 7:30 AM - 5:00 PM; Thursday: 7:30 AM - 5:00 PM; Friday: 7:30 AM - 5:00 PM; Saturday: Closed; Sunday: Closed
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