If you're unfortunate enough to need Servicemaster's service (as we were when our washing machine flooded our downstairs), you will find yourself fortunate to be rescued by Servicemaster. They were there the day our house flooded within an hour after I called, and they quickly and professionally took care of getting the water out. Their service was exceptional each step of the repair process--they arrived when they said they would for each stage of the repair and made it look like it had never happened. They worked with our insurance company to work out all the financial details. I would highly recommend their service!