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Serra Toyota of Decatur - 2 Reviews - 309 Beltline Pl SW, Decatur, AL - Other Reviews - Phone (256) 309-5690

Serra Toyota of Decatur

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309 Beltline Pl SW
Decatur, AL 35603
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(256) 309-5690
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Good: I like how the salesperson was not "pushy". He acted like he would do anything to help us.. Bad: I did not like that the salesperson lied to about the price of the vehicle....

watch the paperwork 11/17/2011

Good: I like how the salesperson was not "pushy". He acted like he would do anything to help us.. Bad: I did not like that the salesperson lied to about the price of the vehicle. My salesperson did not know the price of any of the vehicle. There were no prices listed on the vehicle. I was told the prices would give people "sticker shock" by the salesperson.. Improvements: just tell the truth and put the prices on the cars.. Other: If you honest and you sell car for what they are worth it seems that you would have good cars sells and repeat buyers. The Serra Toyota sells person was not a good example of this. I would not buy a vehicle from them.. more

Serra Toyota of Decatur 7/9/2006

Ever heard of caveat emptor? (Let the buyer beware). My husband and I were considering downgrading and puchasing a smaller SUV, so we decided to drive to Serra and see what they had in stock. Most salespeople are aggressive at car dealerships--this guy was OK. You definitely get helped right away, which is a plus. The guy was helpful and fairly friendly, let us testdrive without a problem. He didn't know and couldn't do anything beyond that, though, without the help of his sales manager. This guy was a real piece of work. He kept talking about "crazy " deals that my husband and I would have been CRAZY to accept!!!! He kept pressuring us to buy a model sight unseen (they didn't have what we wanted in stock). He kept going into these dramatizations and theatrics about how he was calling suppliers and distributors. He was a total nut. I qualified for the low interest financing but he kept saying how 7 or 8% would be a much better idea. Whatever dude. DON'T go to Serra unless you want trouble. more
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