If I could give them 0 stars I would. I went in at the recommendation of someone who said they loved the way their stylist did their hair. I told her I wanted a TRIM with as little off as possible. She didn't speak much English (problem # 1) and seemed to understand when I repeated what I wanted. Halfway through I notice that my once beautiful and long curly hair (it used to be at my lower back) is now in between my shoulder bones! A good 4 inches off my hair!!! I was so upset and she tried to convince me that it was still long. Maybe compared to her hair, sure. But it was definitely NOT long and absolutely NOT what I wanted. She handled the situation poorly and I am definitely NOT going back, and never recommending this place to anyone.