Yes we were stocking some items in India. 90% of our jewelry IS made in India but now stocked here. There were a few occasions when a few pieces would get stolen by Indian shipping agents or perhaps customs here, not sure where this was happening and it did break down our process. We were also replying to emails from an India partner, and lot of our replies to emails went into customers spam folders, hence we switched from our domain email to a gmail account as gmail domain emails do not go into customers spam folder.. The India partnership has ended and all inventory (5000 designs) is now in Austin, TX and we can ship same day to next day. Everything is now automated in terms of tracking and we now have a 24 hr phone line. We have more staff in Austin to handle orders and issues now as well. We have also added USA made jewelry and have a local silver smith that fixes your jewelry and sizes rings for only $8! We have many happy customers with whom we have a one to one relationship for years, and we customize mostly for them. Making their special rings, their custom wedding bridesmaids jewelry etc.