There are many sites online where you will find negative reviews of this company and in my experience they are very accurate. I noticed one site had multiple positive reviews, all posted in the same day and frankly appear to be self-written by the owner. If you are considering a property management company I would tell you to RUN from SPM. They are utterly incompetent and unprofessional. The women who answer the phone and quick to ask questions but slow to answer. When approached with a reasonable question they became defensive and crude. The unfortunate woman who answered the call was inept and classless. When I asked for management or the company owner I was literally told ""it's your luck freakin day 'cause I am the owner"".\r
I am concerned that property we have invested in is being managed by a group of people like this. They call themselves incorporated but when I contacted the State of Rhode Island I was told that their corporation was revoked in 1995. They hide behind a phone, email address and post office box and my experience with them seemed unprofessional and deceptive. I have heard other complaints about them and will be taking this to our condo association at the next meeting.