I've been a customer of this place on and off for seven years. I remember when they had security and two cinemas, so I go way back. They don't care about their patrons' safety anymore. Not only is there no security anymore but the staff are extremely unhelpful if you have trouble. I was harassed by a 6'2"" blue-eyed African American man who was trying to sell his body by the booths. He became aggressive when I told him I had no money (which was true) and that I was just saying, ""Hi."" Then he went crazy on me and threatened me. I went up front and complained to a mid 20's full-figured African American woman who was the manager on duty and informed her that she had illegal activity taking place and explained the situation. Then the hustler came out screaming and threatening me and she tried to kick both of us out instead of calling the police as I requested. She was insulting and she yelled at me. I admit I yelled obscenities at her right back as I was walking out of there to call the police because she was so nasty and I was very angry that I was trying to do her a favor and she made it a problem about me. I will never go to that place again, ever. They have lost my business. This is a last straw, the place has been going down hill for years. I called the police and I registered a formal complaint. Most likely nothing will happen but I had to follow up.
Cons: bad customer service, prostitutes working in the back