Don't ever take your car here. I went for a routine oil change and my car started misfiring 3 miles down the road. I had a mechanic from another place tell me they filled the oil too high. A spark plug had gone bad and went out, so I turned the car around and went back to them to fix it. They could not because they didn't have the proper tools, but were able to get the old spark plug out. Now it is cross-threaded and Sears blamed it on the previous people who fixed it the last time it went out. I had a mechanic from another place tell me that he and his shop blame Sears for it all and they do not know what they are doing in there! Don't end up on the side of the road like me, go to a REAL mechanic shop for a routine oil change!!