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Sears Garage Solutions Tampa - 20 Reviews - 8503-A Sunstate Street, Tampa, FL - Garage Doors & Gates Reviews - Phone (813) 280-5334

Sears Garage Solutions Tampa

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8503-A Sunstate Street
Tampa, FL 33634
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(813) 280-5334
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Main categories:

Garage Doors & Gates

Related categories:

Home & Garden , Construction & Repair

Reviews

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Best

Michael was very helpful, efficient and friendly! He also took some time to explain about all the features of the new garage door opener/motor. Thank you, Michael!

Worst

On January 9 of this year I had a new Craftsman Garage door opener model 139.54985 installed by Sears, since that time top center rail bracket has never been correct, it makes a h...

Great Service! 2/7/2018

Michael was very helpful, efficient and friendly! He also took some time to explain about all the features of the new garage door opener/motor. Thank you, Michael! more

Sears Garage Door Service 10/12/2017

Bill was prompt, knowledgeable and very thorough in his maintenance process. I would recommend Bill to anyone needing garage door repair or service. Thank you! more

Knowledgeable technician! 8/24/2017

Bill came to the house and immediately diagnosed what was wrong with my garage door opener. It was a defective board, he sprung into action and replaced the board. Everything works fine now, thanks Bill... more

Nick Urbano 8/23/2017

Efficient and great representative for Sears services!!! more

Urbano N 8/23/2017

Most knowelgeable with great attitude. Please recognize this outstanding member of the Sears' team in all remuneration reviews & promotional opportunities. Rick more

urbano n. lead technician 8/12/2017

very personable and outgoing. pleasant demeanor and easy to talk with more

Poor Service on a garage door opener 6/6/2017

On January 9 of this year I had a new Craftsman Garage door opener model 139.54985 installed by Sears, since that time top center rail bracket has never been correct, it makes a horrid loud sound with vibration in which you would think the entire unit is going to crash to the ground. The rail comes in 5 sections, and was either a manufacturers defect or not installed correctly (please note the installers left my garage a mess, debre, wires and large wire staples all about the floor!), since that time I have contacted sears for warranty, the first time within my 90 day, in which they sent out a worker, who did a quick adjustment that did not work but a few days. I recontacted Sears and they sent what seemed to be a nice and more knowledgeable guy out, who bent and squeezed the sections of the rail together and said he hoped this would resolve the issue. The repair person stated I had an additional 90 days of warranty from the time of his visit and to continue to try it, if it gets worse to call Sears back within the 90 days and they would be glad to come out free of charge to reassess and correct, or replace. Now The issue became worse not long after the repair person left, I continued to use the garage door opener till I could no longer stand it, I contacted ... about 53 days from the second service repair person's visit (on June 5/17), the office was of no use as they wanted to charge me a $79 service call. I took the time to explain the issue occurring from day one, the matter got bumped up to the office manager who denied my claim and would not speak to me, and restated through his tech support this would be a $79 charge to me. I ask if he the manage could call me by the next day (as I was told he was too busy to talk with me at that time). Well the next day when I did not receive a call, I re-contacted the office, I explained the situation (again!), and was told the manager was not available, but would call me. Within 4 minutes the operator who took my infor more

Michael W Garage Door Service 5/8/2017

Michael was an excellent service technician. He was very knowledgeable about and familiar with the Craftsman Garage Door Opening model that we had, and he showed us exactly was what wrong, described how it should work when he completed the service, and then he called us out to see that the door worked exactly as he had described earlier. more

Sears garage door opener installation 4/3/2017

Bill C., the technician who installed my garage door opener, was very professional. He called prior to arrival and then arrived on time. He installed the opener within an hour and cleared away any material left over from the installation. The door opener has been working perfectly and I'm pleased with the service and the product. more

Garage Door PM Check 4/3/2017

The service man that came to the house to service my garage door opener did an excellent job. He checked the operation of the opener and lub. the various parts and made any adjustments that were needed. more

Sears garage door 4/2/2017

It was easy to make an appointment in Englewood, Fl. Bill from Sears arrived timely, carefully helped evaluate our options, and made suggestions that helped save a lot of time and money. He was able to do most urgent and necessary tasks on the spot and followed up promptly to complete the job. Highly recommended! more

Good Job 12/30/2016

Thanks to Sears and serviceman, Mike, we have a great new, secure and quiet garage door opener. It was done fast and professionally with all our requests fulfilled and questions answered. more

garage door tune up 12/27/2016

A good experience from initial call to job completion! No problems anywhere!! more

Garage door 12/27/2016

The two guys who came did a great/professional job. They were very thorough and made sure I understood everything. Very nice team. I give them a 5 star rating more

Sears Garage Solutions 12/16/2016

Helpful respectful appointment maker, Technicians arrived as I expected. Both were courteous, clean and got right down to business. Finished the job quickly and were gone with everything working fine. This is the second time this year I have had to call Sears Garage repair and it has been the same response both times. Cannot give enough praise for their work ethics, politeness and courteous behaviour. Recommend very highly to anyone needing garage repair. more

Garage Door Opener Installation 12/12/2016

When the first technician came he didn't have the correct tools. But when the second man came he was took care of it professionally and efficiently he taught me all about my system and showed me how to use it. Advised me on things he thought I should know about my door. Made me feel very secure with the choice I had made. I was very very satisfied. more

Garage Door Repair 12/1/2016

Bill is a great representative for Sears. Courteous, friendly and knowledgeable. Did a great job. . more

Installing 11/30/2016

Our technician was fast , quick and real professional about his work. Easy to talk to , explain all very well and made sure you understood all before leaving. Would recommend him to all who needs their garage opener installed more

Garage Door Repair 11/30/2016

Mike was an excellent service person and did an excellent job. I garage door is working so much better. more

Derek's Service is Wonderful Intelligent Courteous Informative Delightful!! 11/11/2016

Derek replaced our garage door opener this morning. He arrived exactly on time. He was more than respectful & courteous. He gave me all the user information I needed (whether I asked the right questions or not). He answered every question I had intelligently and respectfully. This guy is one of the best Service people I've ever had the pleasure of dealing with. A delightful experience - especially in view of how the service industry has become so rude & indifferent. Thanks, Derek!! more
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