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Sears Auto Center - 3 Reviews - 200 Park City Ctr, Lancaster, PA - Auto Parts Reviews - Phone (717) 295-5828

Sears Auto Center

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200 Park City Ctr
Lancaster, PA 17601
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(717) 295-5828
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Auto Parts , Auto Repair & Service

Related categories:

Automotive

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Sears Auto Center - Lancaster, PA
Sears Auto Center - Lancaster, PA

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Reviews

( 2 )
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( 1 )
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Best

I consider myself a well informed consumer. I consider all things before i make any decision and i know that i made the right one by going to sears. First off the crew there is gr...

Worst

I am beyond disgusted and appauled by this place. I went in for a simple "express" tire rotation. I waited 10 minutes for someone to help me. When I picked up my car, immediately ...

Editorial review from Citysearch 2/17/2014

I recently purchased tires from the Sears Auto center at the Park City mall. I had never purchased tires there before so when i arrived i had already done my homework. To my pleasant surprise the experience was great. Mike (the manager) was extremely helpful. I had never met a person more dedicated to customer service than him. Since my experience was outstanding they (or should i say, mike) has made a life long customer. I would recommend anyone reading this review to forget what you might know about customer service and see the guys and gals down at the Sears Auto Center at park city! Many Kudos!!! more

Editorial review from Citysearch 1/22/2013

I should have known better using a coupon for a $22 oil change but I did anyway. I took my car to Sears Auto Center. My car is older & has high miles and was low a court or 2 oil, but I figured, why fill it when they just would be draining it anyway. Unfortunatly,after waiting over 2 hours (not a big deal) I picked up my car, paid my bill and went directly home (about 3 miles away). I noticed after leaving Sears, my car was parked the exact same way as it was when I dropped it off. I remember this because I backed into the space and when I looked back to observe my park job, it was slightly crooked. Also, the sticker that reminds the driver of your next oil change was never replaced from my last oil change. The next morning, something told me, I'd better check the dip stick. To my surprise, the oil was dirty and was still low on oil I promptly called Sears Auto Center and took my car back for a recheck. After spending another hour and a half looking it over they didn't know where the oil went, all the seals were fine and the drain plug was in tact. Basically shrugging their shoulders and scratching their heads. After taking it to my mechanic, he noted that the oil was never changed. I called the 1-800 # and filed a complaint. It certainly isn't worth the $22 in annoyance however it's more about principle and not allowing big business to rip consumers off. If you do choose to patronize Sears Auto Center, just make sure you are getting what you are paying for. more

null 6/19/2012

I am beyond disgusted and appauled by this place. I went in for a simple "express" tire rotation. I waited 10 minutes for someone to help me. When I picked up my car, immediately I knew I had made a mistake. My steering wheel was completely covered in black grease/oil. My steering wheel had been moved along with my seat. I have a electronic smart system in the car and EVERYTHING and I mean EVERYTHING was messed with. All of my settings were changed and there is NO reason for them to be in those screens. I will never take my car back there for service and will definitely let everyone I know the bad experience I had. Pros: null Cons: null more

Outstanding Service 12/27/2011

I consider myself a well informed consumer. I consider all things before i make any decision and i know that i made the right one by going to sears. First off the crew there is great , they are very knowledgeable about vehicles and are passionate about what they do. And these traits really show through when you are talking to them. Never was i rushed to make a buying decision, never did i feel that i wasn't an honest opinion. I was extremely impressed with the entire experience. Thanks for the great job. Pros: null Cons: null more

Best Value, And greatest Experience!! 11/7/2011

I was shopping for tires so I checked out Sears Auto Center in Lancaster(Park City Mall). Iv been everywhere else in lancaster (trust me!!) and they are the greatest! Their staff is very knowledgeable, courteous, and help full! The Manager (mike) worked with me, and we got to a great set of tires in the price that I loved! I told them about some other services i was considering going to my dealer for and he explained that his staff was more than qualified and experienced to get them done there! I was amazed at the quality of the work i was able to get done there! I recommend Sears Lancaster for all of your car needs!!! Life Long Customer!!!! Pros: null Cons: null more
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America's Car Care Place

Owner Message

  • TodayÕs on the go lifestyle shows no signs of slowing down, so look to Sears Auto Center to make sure your go to vehicle keeps up with the pace. We have the essentials Ð tires from Goodyear, Michelin, Bridgestone, BF Goodrich and many other great priced tire brands; automotive repairs and services like oil changes, alignment and brakes; car batteries from top brands like DieHard and Plus Start; and power sport, lawn & garden and marine batteries by DieHard. Stop by for all of your other automotive accessory needs Ð custom wheels, performance suspension, cargo carriers, trailer hitch accessories and other car electronics Ð and drive on to your destination safely and prepared for your next road trip adventure. Many of our automotive products can be purchased online and/or picked up at your local Sears Auto Center. For more information on any of our products, talk to a Blue Automotive Crew member and they will gladly bring you up to speed on the latest products and services to keep your vehicle running strong. Expert advice is also available online via our click to talk application or by contacting our 24 hour call center.
    ¥ Conveniently open 7 days a week, including evenings..
    ¥ Most Auto Centers are conveniently attached to a mall, allowing you to shop while you wait.
    ¥ Updates on the status of your vehicle via text message from your technician..
    ¥ Knowledgeable sales and service associates are ready to assist you with your automotive maintenance and repair needs and help answer any questions.
    ¥ Walk-ins welcome, appointments encouraged.
    ¥ Wide assortment of brands to choose from such as Michelin, Goodyear, Bridgestone, BF Goodrich, DieHard, Plus Start, Monroe and Thule.. Tires
    Batteries and Chargers
    Auto Center Services
    Custom Wheels
    Car Top And Hitch Carriers
    Automotive Basics
    Exterior Accessories
    Interior Accessories
    Under Car and Hood
    Outdoor Shelters
    Electrical Systems
    Hitches and Towing and Trailers
    Suspension
    Automotive Electronics
    Mechanics Tools
    Air Intakes & Fuel Systems
    Motorcycle and ATV
    RV and Camping
    Sears Auto Buying Program

Editorial

  • Value-minded company offers tires, DieHard batteries and auto accessories. Services include oil change, belt replacement, brake repair and more.

  • 11/10/2008 Provided by Citysearch

Additional information

  • Payments:

    Master Card, Visa
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