The fabulous staff that welcomes you in is just the beginning. The stylists are very competent and give you what you want and not what they think you want. My very first time I went, I brought a picture and they actually said if this is what you would like you have to wait til your hair get's a little longer. They were so honest. They said to come back in a couple of weeks and they'll check it out for me again. They played around with my hair, gave me a few suggestions and they did not charge me one cent.
I even wanted to give them a tip for taking out the time and they said absolutely not. They made me feel beautiful!
Pros: kind, honest, competent