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Scott Hale Plumbing Heating & Air - 165 Reviews - 5490 S Riley Ln, Salt Lake City, UT - Plumbing Contractors Reviews - Phone (801) 438-3529

Scott Hale Plumbing Heating & Air

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5490 S Riley Ln
Salt Lake City, UT 84107
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(801) 438-3529
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Scott Hale Plumbing Heating & Air - Salt Lake City, UT
Scott Hale Plumbing Heating & Air - Salt Lake City, UT
Scott Hale Plumbing Heating & Air - Salt Lake City, UT

Reviews

( 125 )
( 16 )
( 3 )
( 8 )
( 13 )

Best

I appreciated their friendliness and kindness. Work was speedily completed.

Worst

They went above and beyond to install a water heater. However, I found out afterwards that the issue could have been repaired for a lot less than the $1600 it cost for new one. On...

prompt, clean. 10/20/2016

I appreciated their friendliness and kindness. Work was speedily completed. more

Professional and Thorough 10/18/2016

I asked Scott Hale Plumbing to come service my water heater and they were fast, thurough, and professional every step of the way. While checking the water heater, they helped us replace a water softener system to meet the needs of our home, including helping us purchase and install a new one. They also checked our furnace to prepare for winter and helped us choose a new furnace to replace our very outdated one. Every step of the way the were not pushy, yet kind and supportive, even giving us a generous discount for all of the service items! The service team was fabulous! I will certainly recommend Scott Hale at every opportunity! more

Awesome techs and great customer service 10/17/2016

Scott Hale has the best people working for them!! I had a huge plumbing job at my house that needed to get done. Brady and Ryan came out and looked at everything and recommended what needed to be done. Greg rocky and pj came and worked hard on my house and fixed everything in a timely manner! The prices where better than their competitors and the services they provided have been amazing more

Great guys that worked to put our new furnace in !! 10/17/2016

They all did a great job and it was done professionally and quickly. I would recommend your company to others. Keep up the great work !! more


The tech were friendly and knowledgeable and in informative. 10/4/2016

They gave me good information and explained what they did and answered my questions, in simple language that I could understand. more

Justin was awesome 9/28/2016

Competent and friendly - a very excellent combination. more

Service was performed as asked to do. 9/27/2016

Tech. showed up on when he said he would, performed tasked asked of him and i thought cost of extra work was reasonable concidering the parts that had to be made up in the shop (return air duct). I would call this company anytime that i needed work done on my heating or air conditioning systems. Jim Marquez more

The installers worked very hard an did an excellent job! 9/22/2016

After spending a week and a ton of money on tools and Drano trying to unclog our kitchen sink drain, I called Scott Hale plumbing for help. The crew worked very hard and had the latest tools to fix the problem. Their work was first class and they were professional and friendly. Thank you Ryan and crew! more

Customer Satisfaction Guaranteed 9/20/2016

After expressing some frustration about previous work they did for me, I was contacted by the owner. Scott Hale showed genuine interest in my concern and told me about his customer satisfaction guarantee. He resolved my issue and made good on his philosophy of making sure I was happy with their work. Scott Hale and his people are true to their word and they stand behind their customer satisfaction guarantee 100%. more

I was so relieved to know that your technician was only interested in doing what was very best for us. He was efficient, polite, and honest. Also very informative. 9/18/2016

I was so relieved to know that your technician was only interested in helping us the best way that he could. He was honest, informative, polite and very efficient. more

EXPENSIVE! 9/14/2016

They went above and beyond to install a water heater. However, I found out afterwards that the issue could have been repaired for a lot less than the $1600 it cost for new one. On another occasion they charged over $400 to reset a toilet and replace the valve and flapper. Plus, I don't think their Service Partner Plan Membership saves you anything, it's just another $120 bucks down the drain (pun intended)! more

Fast, friendly thorough service 9/11/2016

Whenever I have called I have been treated with courtesy and had a service call arranged in a very timely fashion, usually within a day. Technicians are friendly, knowledgeable and efficient. more

Quick, reliable, thorough ! 9/10/2016

Have no complaints. Have subscribed to their annual home checkup program. more

Excellent. Will continue to recommend! 9/7/2016

As always...service was excellent and I never felt that the techs were rushed...even when the service call extended well beyond the expected time frame. Colin Hale and Anthony are first rate--excellent communication, and kept a smile planted even when things became a bit challenging. All special service companies should take a page out of the Scott Hale customer service play-book...well done! more

New central air and furnace installed all in one day! 8/31/2016

Scott Hale Plumbing, Heating & Air absolutely did a fantastic job! In fact, we were without air when we called them and they really did everything they could to help us out. They responded to us right away and then they got everything completed in one day - and it works great! The technicians were polite and professional and really respected our home. They were tidy and cleaned up after themselves and that really stood out in my mind. Overall, I am very satisfied with their service and I highly recommend them. 5 star experience!! more

Awesome service buy high prices. 8/20/2016

They are on time, explain problem and how it will be fixed very well. Friendly and personable. However they have very high prices and I feel they find problems that are maybe not necessary to fix and give you worst case senerio if not fixed then charge very high prices. Felt a little pressured. more

AIR CONDITIONING 8/15/2016

EVERYTHING IS WORKING WELL more

Scott Hale does it again! 8/8/2016

Scott Hale recently completed a complete bathroom remodel of our home. They completed it on time and on budget and the work was fantastic. They helped us pick out the tile, fixtures and made the experience very positive. We would strongly recommend them to anyone who wants a reliable, fair and easy company to do business with. more

Great Experience 8/5/2016

The team that responded to our need was amazing Starting with Brady who was first to respond. He did a thorough evaluation of our problem and was very understanding of our financial concern with a sudden unexpected need. He was excellent at explaining our options and gave us wonderful service. The repair work was completed by a very competent duo of young men who worked 10 long hours methodically working backwards to the real source of the problem. The best surprise was the absolute beautiful clean up they did. From disaster to sparkling clean was such a welcome treat. Vacuuming, mopping, dusting and countertop scrubbing simply incredible pride in their work. Thank you for this unexpected but wonderful experience. I will definitely keep your number on hand and share it with anyone who has a need for quality plumbing work. more
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Owner Message

  • If you 're looking for satisfaction guaranteed service for your plumbing, heating and air conditioning in Salt Lake City, you 'll appreciate the dedication to quality workmanship, rapid same-day appointments, and great value you receive from Scott Hale Plumbing, Heating and Air. Discover the great service you receive when you call Scott Hale. 100% Satisfaction Guaranteed. You 'll be delighted with the service you receive. Professional Workmanship: Performed by experts in their field and backed by a signed, written warranty. Same Day Rapid Service: Across Salt Lake City, and leaving from Multiple locations for faster, on-time service. Free Estimates: You 'll receive a Free estimate (with No trip charge across most of SLC). Full Price Up-Front: So that you can make an informed choice Before work begins. Great Value: With a range of special offers.

Additional information

  • Hours:

    Daily 24 Hours
  • Payments:

    American Express, Discover, Visa
  • Neighborhoods:

    Cottonwood Heights, Murray
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