Never impressed, I returned because the location was convenient, patiently trying 5 stylists. On my final visit, the senior stylist ""rescued"" a coworker who couldn't cut an even head of hair. The senior stylist was professional but embarrassed for her coworker. Correcting the imbalance, I walked out with a significantly shorter haircut than desired. I called to talk to the manager (not there at the time) and ask for a refund. He said he couldn't do it because I was a happy customer in the end. Hardly! He also told me that he is sorry I didn't like the style. This was a quality issue. He then advised me to stick with one stylist. I would if I found a good one. Avoid this place. Later I discovered many friends have had unpleasant experiences there and another salon's stylist said she has had to fix several ""Scott J jobs.""
Cons: Poor Quality, Cramped