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Schneller & Knochelmann Plumbing, Heating & Air - 74 Reviews - 615 W 9th St, Covington, KY - Plumbing Contractors Reviews - Phone (513) 407-4424
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Schneller & Knochelmann Plumbing, Heating & Air

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615 W 9th St
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Covington, KY 41011
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(513) 407-4424
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Schneller & Knochelmann Plumbing, Heating & Air - Covington, KY
Schneller & Knochelmann Plumbing, Heating & Air - Covington, KY

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Reviews

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Best

all the tune up work was excellent, very satisfied. the only complaint was the tech was supposed to replace the blower motor on 2/7 but when he went to pick up the motor it was o...

Worst

Felt pressured to purchase more than I had originally requested service for. I felt like I had purchased a used car after the experience. RESPONSE FROM Schneller Plumbing, ...

There is still service to be done , replace blower moter. 2/8/2017

all the tune up work was excellent, very satisfied. the only complaint was the tech was supposed to replace the blower motor on 2/7 but when he went to pick up the motor it was out of stock and could not replace the motor on that date. he probably should have checked availability when he made the appointment. more


He was very professional and courteous. 2/5/2017

We were pleased with his work and he answered all my questions. more

The young man that came out was top notch 2/2/2017

I was extremely please with the quick response I received on tech arriving. He was very clean cut, extremely polite and very knowledgeable on the products.. more

Replaced circuit board. 1/30/2017

Charged close to $500. For a new circuit board after researching circuit boards I could of purchased one from $125 to $250. Why is there such a big difference in price. At least I received a 10% discount for having a maintenance contract. more

very efficent 1/27/2017

they were very professional , courteous , friendly , and discovered the problem quickly and did the repair more

True customer service. 1/27/2017

Schneller Plumbing and Heating offers a type of service I seldom encounter any more. When you call, you speak with a person who schedules your service call in a reasonable window of time. You get another call when the service person is approaching your house. The work they have done for me has been consistently excellent and they have never pressured me to make purchases. I have had repeat visits from some service representatives, who have gotten to know my house and equipment. more

all good -nice work 1/24/2017

First to last you have a great team! more

Fantastic Service - Beginning to End 1/20/2017

I've been with Schneller for several years now, and I continue to be impressed with the technicians they send to complete tune-ups. Super professional and strong knowledge and skills in their trade, with explanations that I can understand. Nice to see companies who invest in building relationships with their customers! more

corbin was our tech and was very good 1/18/2017

would recommend schneller to anyone more

Felt the difference immediately. 1/17/2017

Very happy with product, service, and affordability. more

Furnace tune up. 1/16/2017

Very curtious professional and knowledgeable service tech. more

Great company and service 1/12/2017

Always on time , nice service men know what they are doing would recommend to everyone. more

You folks do a great job. 1/12/2017

Did have a minor, problem. When Jeff finished the job he mentioned a filter was dirty. He showed us what he was talking about and in showing us the are area he rurned off the furnace at the electrical and the gas line. After explaining the problem.. he was on his way. We left home and upon our return the furnace was no working. I remembered he turned off the electric and flipped the switch back on but still did not get heat. Adam came at 9:00 PM and checked it out I mentioned the elect switch and he right away checked them gas valve and turnpned it on. I did not notice Jeff had turned it off also. Whir this minor fix all is well. We deeply appreciate you helping us late at night. With Jeff explaing the filter problem I can see why he forgot to turn the unit back on. Most of all, I know what to look for in the future. Thanks again for your excellent service. more

Totally satisfied with the service and professionalism 1/11/2017

We have an extended relationship with Schneller. They have been responsive to our needs and very professional in how they explain the services they are providing at every visit. We have had two situations which were urgent and they responded within a few hours in each case minimizing any outage or inconvenience. Two thumbs up for this organization. more

Excellent Service 1/10/2017

I was very please with the services I received recently on my furnace. Everything was completed to my satisfaction. Thank you. more

Great Service! 1/10/2017

Thanks for coming to our home on weekend and giving us prompt and honest service! more

VERY SATISFIED 1/10/2017

The advisor Joe was very helpful and knowledgeable. The Technicians who installed the furnace were very good and did a great job. Joe stopped by and helped also. I am very satisfied with the furnace and installation. more

On time, great service, answered my questions 1/10/2017

On time, great service, answered my questions more

Great service 1/10/2017

Have used them since May with our new house. Follow up is excellent and takes the time to explain things to you. more
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Owner Message

  • If you?re looking for a heating and cooling expert in Covington, we?re here to help. We have the expertise to get your H.V.A.C. systems running smoothly. Call us today to find out more information.

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