I will never take my dog back to this place. I adopted my dog through the humane society and received a voucher to get my pet spayed here. I made the appointment and when I went to drop off my pet was told she would have to stay overnight for this routine procedure. I worked at a vet for 3 years and my brother is a vet tech. This is unnecessary for a dog that came out of anesthesia with no problem. I asked id anyone would be there to monitor her after 7 they said no. I told them I was not comfortable leaving my pet overnight in a facility that closes at 7 pm and will have no one to monitor my pet. I said I wanted to pick my dog up that night and I would sign whatever forms were necessary. The receptionist (rude might I add) basically told me too bad. Her exact words were "well, I don't know what to tell you". Really?! I worked as a receptionist at a vet for 3 years and I never would have addressed a client this way. That is not a way to handle a client I was furious. She then had the nerve to ask me "well are you leaving her or not" I was furious when I left. Not to mention their "charts" are a note card! Insane! And you don't have to fill out paperwork to drop your pet off for a procedure or to keep them overnight! I was furious when they told me I could not pick up MY pet. You can't refuse to give people their animal. Its ridiculous. Maybe it was because I had a voucher and I wasn't a paying customer but after the other reviews I have read I am sad I decided to leave her there. I am glad to have the vet I have and I will never bring my dog back to this facility! Unacceptable.