Scan Design does indeed carry the best quality and design in furniture, at a very high cost. I went in looking for a shoe rack and it was almost $300. Needless to say, I walked out empty handed.
I have to admit that they carried many sophisticated pieces and would look great in any home or office. It will probably make you look very wealthy.
The customer service was not perfect. I suppose they are used to catering to business execs and wealthy individuals, so they did not bother with me. So unless you have the money or look like you have the money, don't expect too much from the workers. But it's worth a browse!