I had a horrible experience with Sbicca shoes. I needed to return two pairs of shoes for a larger size and didn't hear from them for over a month regarding my shoes. I was calling once a week and did not get any response from anyone. When I was calling about my shoes they had a horrible attitude and terrible customer service. They accused me of lying about my order and when I told them I would send them my confirmation e-mail they gave me the address and hung up on me. Another thing that bothered me about Sbicca was they have a tracking service that they do not use and it makes it very difficult to keep track of where your order is. When you use there online service it doesn't give you a total price with the shipping so when I saw my bill I was surprised.
When I finally received my shoes I wore one pair once and they fell apart. I would think for what I paid $55-$60 a pair of shoes they would be better material and I would expect to have received better service especially when it was there mistake.
Pros: Comfy shoes
Cons: Everything else