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Saxon Shoes - 7 Reviews - 11800 W Broad St 2750, Richmond, VA - Apparel Reviews - Phone (804) 285-3473

Saxon Shoes

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11800 W Broad St 2750 (at Short Pump Town Center near Orvis)
Richmond, VA 23233
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(804) 285-3473
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Saxon Shoes - Richmond, VA
Saxon Shoes - Richmond, VA
Saxon Shoes - Richmond, VA

Reviews

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( 5 )

Best

The shoes are by far the best around even if they are on the little high side. Anitawalker55 if you are from around here you should know who the kids dept work there ar MULTI s...

Worst

I am disappointed that a foot specialist would recommend Saxon Shoes after the experience that I had. The customer service was a nightmare. Education of the shoe sales woman zero....

Poor Service 3/28/2012

I am disappointed that a foot specialist would recommend Saxon Shoes after the experience that I had. The customer service was a nightmare. Education of the shoe sales woman zero. I will not recommend Saxon to anyone more

POOR CS 3/28/2012

Most importantly I am disappointed that a foot specialist would recommend Saxon Shoes after the experience that I had. The customer service was a nightmare. Education of the shoe sales woman zero. I will not recommend Saxon to anyone! more

Very poor customer service..... 3/7/2012

Each time I have gone into this store, I have managed to find shoes with little help. The Back Room sales people are the exception.....always friendly and very helpful. But, even when I do find shoes, checking out is a nightmare. Each time I have been in line, there has been one cash register open, with people waiting while there are 2 or 3 other salespeople ignoring the situation. Yes.....someone was eating behind the counter while not paying any attention to customers waiting. What a shame. more

selection 8/26/2011

Love the selection here. The clerks were courteous, and the prices were not that bad. more

GREAT STORE 12/13/2009

The shoes are by far the best around even if they are on the little high side. Anitawalker55 if you are from around here you should know who the kids dept work there ar MULTI signs downstairs regarding sign in and since each worker spends the time to fit shoes correctly on the kids it takes time RUSHing get you nowhere except wrong shoe sizes! Get a life . Pros: Selection Cons: Prices more

Not what it once was... 11/21/2009

Dockers? Hush Puppy? Timberline? I can find a better selection of these mediaocre brands at Shoe Carnival. I went to Saxon's - Richmond's ""premiere"" shoe store to find quality shoes that I couldnt; fine elsewhere. What a disappointment. I wear a 12 W, and had hope Saxon's would have more in that size to choose from - but no. For mens's shoes - keep looking. Pros: fair selection of shoes. close to the thai place Cons: minimal selection of high end and unique brands more

WORST CUSTOMER SERVICE EVER 10/22/2008

Today I visited your store at short Pump Town center in Richmond , VA. When I walked in with my mother there was no greeting or can I help you. We looked around for a few minutes and atill no help. Thats when I saw a yellow pad laying on top of a table that said ""sign in"". I did so for I really needed to buy my 2 grandchildren a pair of shoes. I found the shoes I liked , still no help. Throughout this whole event, ther was a young short dark haired lady at the register, ""eating a bag of cheese doodles"". I hate to think that this is the way that you run your store, because this will not make you any money. I was embrassed and disgusted and preceded to leave the store without ever being acknowledged. I the went and found my grands some shoes. Poor customer servive exists in this store. Pros: Excellent selection of shoes for children Cons: Pitiful customer service/Ther were no checkout lines more
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The largest full service shoe store in the state of Virginia!

Owner Message

  • The year was 1953 and the place was Richmond, Virginia. Jack and Gloria Weiner opened their tiny shoe shop with nothing more than a few dollars and a dream. Today, Saxon Shoes is owned by that very same family and has grown to become the largest full-service shoe store in Virginia. How did they do it? By giving customers the best service, as well as more styles and sizes than any other store in Virginia. Saxon has nearly 90,000 pairs of shoes, over 200 brand names for men, women and children. That's more shoes in more styles and sizes than 10 typical shoe stores combined. With over 200 well-known brand names for men, women and children, you're sure to find exactly the shoe you're looking for at Saxon. We pride ourselves on offering you Virginia's widest selection of styles and sizes. From classic styles to the latest trends, from fashion boots to sport shoes and sandals, from handbags to accessories, you can always count on Saxon to have what you want for every occasion and in every season. Whatever your flair is, whatever your taste, Saxon has the footwear and accessories for you. Discover the latest trends from Anne Klein, Cole Haan, and Timberland. Check out famous brands like Nike, Reebok, and Stride Rite. Or relax in a new pair of Birkenstocks or classic Bass Weejuns. As distinctive as our footwear, Saxon accessories complement any wardrobe..


    • Athletic Shoes

    • Backpacks

    • Boots

    • Bridal Shoes

    • Children's Shoes

    • Clogs

    • Clutches

    • Cosmetic Bags

    • Custom Shoes

    • Dance Shoes

    • Diabetic Footwear

    • Diaper Bags

    • Dog Carriers

    • Dress Shoes

    • Duffle Bags

    • Electrical Hazard Shoes

    • Evening Bags

    • Fittings

    • Flip-Flops

    • Formal & Evening Shoes

    • Frames

    • Hard To Fit Sizes

    • Hobo Bags

    • Hosiery

    • Men's

    • Messenger Bags

    • Ornaments

    • Orthopedic Appliances

    • Orthopedic Prescriptions

    • Over 200 Well Known Brand Names for Men

    • Plastic Footwear

    • Post-Surgical Shoes

    • Pumps

    • Rubber Footwear

    • Running Shoes

    • Safety & Work Shoes

    • Sandals

    • Shoes

    • Shoes Accessories

    • Shoulder Bags

    • Sling Bags

    • Socks & Stockings

    • Tap & Ballet Shoes

    • Teen's Shoes

    • Tennis Shoes

    • Tote Bags

    • Walking Shoes

    • Wallets

    • Water Shoes

    • Western Boots

    • Women & Children.

Editorial

  • The Scene
    Saxon's is on the "A" list of Richmond institutions. In fact, the store's legend and reputation extends throughout the state--it's not uncommon for Virginians to make a day...

  • 8/18/2003 Provided by Citysearch

Additional information

  • Hours:

    Sun 11am-6pm, Mon-Fri 10am-9pm, Sat 9am-10pm
  • Payments:

    Master Card, Cash, Discover, Visa, American Express
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