My wife and I were very pleased with our dealings at Saturn of Rochester in Penfield. We got a great new Saturn Aura, at a great price, and to top it off Beth Woodcock (salesperson) treated us phenomenally! We will be coming back again next time we're looking for some new wheels!
Pros: Service, Service, Service!!! Oh, and a great price!!
Cons: Can't think of anything I'd change....