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Saratoga Plumbing Supply - 3 Reviews - 1189 S De Anza BlvdSte A, San Jose, CA - Home Décor Reviews - Phone (408) 996-1773

Saratoga Plumbing Supply

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1189 S De Anza BlvdSte A
San Jose, CA 95129
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(408) 996-1773
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Reviews

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Best

We purchased all our plumbing hardware, tubs, sinks, and toilets (four bathrooms & kitchen) for our new home through Saratoga Plumbing. Anthony was fantastic! He was very informa...

Worst

We had bought all new kitchen faucets, high end. All over you when you want to buy something. One of the faucets stopped rotating left to right, and I went into the store to fin...

High end kitchen faucet repair/replacement 10/26/2010

We had bought all new kitchen faucets, high end. All over you when you want to buy something. One of the faucets stopped rotating left to right, and I went into the store to find out about warranty. The lady I spoke with said she could not do anything without our purchase receipt. She allegedly could not find us in their customer database. Offered no help at all, and treated me like I was trying to con her. Told her we would never enter their store again or buy anything due to her attitude. Good, helpful attitude would have meant more sales. True to my word, have not been back to the store in years, and have told all my friends about the lack of customer service. Great merchants, hope this cost them $$$$$. more

GREAT PRICES & SERVICE!!! 3/19/2009

We purchased all our plumbing hardware, tubs, sinks, and toilets (four bathrooms & kitchen) for our new home through Saratoga Plumbing. Anthony was fantastic! He was very informative and gave us invaluable recommendations in order to stay ahead of the new construction timeline. Not only did Anthony check items for defects but made sure they were delivered on time. We highly recommend Saratoga Plumbing for their superior customer service topped with great prices. A+++ Pros: great prices, customer service, & fast delivery more

Horrible customer service 7/24/2008

Greg was patient and informative when I purchased my bathroom fixtures. However, when I had a problem with one item and called him to ask about it, the woman answering the phone was completely rude and Greg never returned my phone calls. When I finally did get a hold of him he would not help me resolve the problem. I will not do business with this company again. Pros: high end bathroom fixtures Cons: better customer service at other plumbing stores carrying the same bathroom fixtures more
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Additional information

  • Neighborhoods:

    Calabazas North, West Valley
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