The rooms are musty. The air conditioning was broken for 2 days & they were unable to move us to another room or fix the a.c. The maid never came to clean our room, so as far as we know there is no maid service here. The wifi system is a joke - basically doesn't work. People at front desk are grumpy. This place is terrible. Just don't stay here. The only plus is the huge pool if you have kids & the 24 hour restaurant.